Latest Agentic AI News

Unified Communications & Collaboration

Is Microsoft’s OpenAI Partnership in Peril? Salesforce CEO Cites Slack as a Warning

Service Management & Connectivity

The Future Is Multimodal: How AI Is Redefining Business Conversations

Unified Communications & Collaboration

Microsoft’s AI Abilities “Doubling” Biannually – Should AI-Conscious Users Flock to Teams?

Unified Communications & Collaboration

Are Generic AI Models Failing Your UC Setup? Dialpad AI Officer Talks the Growth of Industry-Specific LLMs

Unified Communications & Collaboration

Big UC News From Microsoft, Cisco, WhatsApp and BT Wholesale

Unified Communications TV

8×8 Boosts CX Platform With New Features Focusing on Customer and Employee Engagement

Unified Communications & Collaboration

Cisco Partners with Splunk to Upgrade Security for the AI Era – What It Means for Webex

Unified Communications & Collaboration

Big UC News From Mitel, Microsoft, Avaya and Google

Unified Communications & Collaboration

Zoom Says Custom AI Companion is Now Generally Available and More in Seismic AI-Oriented Update

Unified Communications & Collaboration

Cognizant: Driving The Rise of Tech-Enabled Skill Labs for UC Solutions

Unified Communications & Collaboration

Michels on Zoom’s Agentic AI Story, Slido, Attacking Avaya’s Base & RCS

Unified Communications & Collaboration

Dear IT, Canva Just Crashed the UC Party

Unified Communications & Collaboration

Intermedia Upgrades Contact Center With AI Agent Superpowers to Boost CX

Unified Communications & Collaboration

How Service Providers Can Thrive in the Age of AI

Unified Communications & Collaboration

IT’s Most Painful Buzzword Trap – AI Purgatory

Unified Communications & Collaboration

Top Takeaways from Channel Partners Expo 2025