Latest Agentic AI News

Service Management & Connectivity

Snagging the Next Unicorn? Vonage Gives Startups Easy Access to Its Communication APIs

Unified Communications TV

Pre-Emptive Customer Service: Dialpad Announce Agentic AI Ambitions and Platform Enhancements

Unified Communications & Collaboration

Why AI Voice Could Get Companies the Coveted ROI on Their AI Investment

Unified Communications TV

RingCentral Earnings Call Delivers Strong Results as RingCX and AI Receptionist Push 1,000 Seats

Unified Communications & Collaboration

Study: Scam Calls Are Killing Trust in Voice – But Consumers Still Prefer It

Unified Communications & Collaboration

Is Microsoft’s OpenAI Partnership in Peril? Salesforce CEO Cites Slack as a Warning

Service Management & Connectivity

The Future Is Multimodal: How AI Is Redefining Business Conversations

Unified Communications & Collaboration

Microsoft’s AI Abilities “Doubling” Biannually – Should AI-Conscious Users Flock to Teams?

Unified Communications & Collaboration

Are Generic AI Models Failing Your UC Setup? Dialpad AI Officer Talks the Growth of Industry-Specific LLMs

Unified Communications & Collaboration

Big UC News From Microsoft, Cisco, WhatsApp and BT Wholesale

Unified Communications TV

8×8 Boosts CX Platform With New Features Focusing on Customer and Employee Engagement

Unified Communications & Collaboration

Cisco Partners with Splunk to Upgrade Security for the AI Era – What It Means for Webex

Unified Communications & Collaboration

Big UC News From Mitel, Microsoft, Avaya and Google

Unified Communications & Collaboration

Zoom Says Custom AI Companion is Now Generally Available and More in Seismic AI-Oriented Update

Unified Communications & Collaboration

Cognizant: Driving The Rise of Tech-Enabled Skill Labs for UC Solutions

Unified Communications & Collaboration

Michels on Zoom’s Agentic AI Story, Slido, Attacking Avaya’s Base & RCS