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Collaboration
Speechmatics Unveil Speaker Diarization to Improve Meetings’ AI
Unified Communications
Big UC News From Amazon, Zoom, Avaya, and RingCentral
RingCentral Promotes Kira Makagon To President, COO, To Drive Innovation
CCaaS
RingCentral Launches AI Receptionist to Transform Business Call Handling
Amazon Reportedly Adopts Zoom for Meetings in Key Win for Collaboration Business
Zoom Releases Workflow Automation To Elevate Enterprise Productivity
Cloud Work RingCX: RingCentral and BT Launch CCaaS Solution with AI and Omnichannel Support
GoTo Expands UCaaS Support Features with AI-Powered Issue Resolution for LogMeIn Resolve
Why Compliance is Key for Agentic AI Adoption – 8×8 Contact Centre VP Discusses
IT Leadership: How AV Can Foster Creative Environments In Higher Ed
AI in UC: How Sangoma’s Smart IVR is Reshaping Patient Calls
Event News
Cavell’s London Summit is Back with a CX Twist
Mercalis’s Migration: What Webex Brought a Life Sciences Contact Centre
Unlocking Slack’s Potential: Underrated Features to Boost Collaboration in 2025
Meeting Rooms and Devices
Yealink’s ISE Tech Talk: Edge AI, MTR, and Everything in Between
OpenAI to ‘Uncensor’ ChatGPT – What This Means for Your UCaaS Use of It
