Latest Artificial Intelligence News

Unified Communications & Collaboration

10 Underrated Zoom Features For IT Leaders to Maximise Collaboration and Productivity

Service Management & Connectivity

Vonage and SAP Expand Partnership to Deliver Agentic AI Through APIs

BIG UC Update

Tata Communications on AI, Collaboration and The Future of Unified Communications – Big UC Update

Unified Communications & Collaboration

Webex Announce Contact Center Integration to Epic for Enhanced Patient Experience

Unified Communications & Collaboration

Will AI Takeover CCaaS? Examining NICE CXone Mpower Autopilot Statistics

Unified Communications & Collaboration

Big UC News From Zoom, Google, 8×8, CallCabinet and Trello

Unified Communications & Collaboration

The Awkward Pause: How AI Could Turn Future Conversations into a Buffering Nightmare

Security, Compliance & Risk

BroadSource’s SecurePII Kills the Risk, Keeps the Flow

Unified Communications & Collaboration

Ex-Avaya CEO Jim Chirico Makes His Comeback

Unified Communications & Collaboration

Zoom, Mitel Roll Out AI-Driven UC Platform To Elevate Collaboration

Unified Communications & Collaboration

What’s New at Enterprise Connect 2025?

Unified Communications & Collaboration

How Does ChatGPT Stack Up To monday.com, Asana and Other Work Management Tools?

Unified Communications & Collaboration

5 Key RingCentral AI Receptionist Features That Can Enhance Your Call Handling

Unified Communications & Collaboration

Inside the 8×8 Playbook: Sam Wilson’s Battle-Tested Strategy for CX Dominance

Unified Communications & Collaboration

UCaaS Cyber Threats in the AI Era: Mimecast AI Strategist Reveals Risks and Remediations

Unified Communications & Collaboration

Zendesk Expanding CCaaS Capabilities with Move to Acquire Local Measure