Home → CCaaS
Unified Communications & Collaboration
RingCentral Launches AI Receptionist to Transform Business Call Handling
Cloud Work RingCX: RingCentral and BT Launch CCaaS Solution with AI and Omnichannel Support
CallTower Partner with MSP Corsica Technologies to Integrate Its UC Solutions
Security, Compliance & Risk
Why Compliance is Key for Agentic AI Adoption – 8×8 Contact Centre VP Discusses
Avaya Axes Support For Under 200 Seat Contact Centers
Mercalis’s Migration: What Webex Brought a Life Sciences Contact Centre
Big UC News From Avaya, Microsoft and monday.com
Event News
The Top Contact Center and UCaaS Events to Attend in 2025 (Q2 Edition)
Miarec’s RingCentral Integration Brings New Auto QA Solutions to Contact Centre Users
Avaya to Close Flagship Office in Middle East
Why Cavell is Bringing its Renowned Summit to APAC in 2025
Agents and Assistants: Webex Gets AI Boost for Contact Centres
Avaya to ‘Significantly’ Cut UK Staffing – How Will It Affect Its UC Services?
Devices & Workspace Tech
Big UC News From ISE 2025, CallTower, Five9, Google, and TeamViewer
NICE Survey Shows Why AI in Contact Centres Becoming a Necessity
Actualising Agentic AI: Insights from RingCentral’s VP of Product Marketing
