Latest CCaaS News

Unified Communications

Big UC News from Avaya, Microsoft, Cisco and Zoom

Collaboration

CallMiner Partners with Microsoft to Boost AI Capabilities

Unified Communications

Contact Center: Why Knowledge Management Holds the Key to Cost-Effective Customer Satisfaction

Unified Communications

CallTower Bringing Zoom BYOC Offering to EMEA

Unified Communications

Introducing the UC Today Marketplace

Unified Communications

Avaya CEO Touts Growth Potential Following Chapter 11 Exit

Unified Communications

UC Today Launches UC Partner Trends Series

UC TV

UC Partner Trends: What Does The Future of Customer Engagement Mean For The Channel?

UC TV

UC Partner Trends: AI in the Contact Centre

Collaboration

Nextiva Acquires AI Business Simplify360 to Enhance Customer Support

Collaboration

Dialpad Reveal Wave of AI Innovations to Boost Agent Productivity

Unified Communications

Modernize Your Business Without Giving Customers to Cloud Providers

Unified Communications

Hybrid Work: How to Maintain Security While Embracing Agility

Unified Communications

Sangoma Launches Webchat to Boost Agent Productivity

Unified Communications

Omnichannel Communications: Why an Integrated CPaaS Solution Ticks Every Box

Uncategorized

ALE Launches Programme for 3,400 Partners