Latest CCaaS News

Unified Communications & Collaboration

‘Another Solid Quarter’ as RingCentral Earnings Surpass Guidance

Unified Communications & Collaboration

RingCentral Announces New CEO

Unified Communications & Collaboration

RingCentral Launches AI-Powered CCaaS RingCX, RingSense for Phone Announced

Unified Communications & Collaboration

Big UC News from RingCentral, Slack, Atos and Sangoma

Unified Communications & Collaboration

Sangoma Appoints New CEO

Unified Communications & Collaboration

Salesforce Announces Slack Sales Elevate with AI-Powered Features

Unified Communications & Collaboration

8×8 Launches UCaaS and CCaaS Enhancements, Expands into South Korea

Unified Communications & Collaboration

How to Make Microsoft Teams Work with Your Contact Center

Unified Communications & Collaboration

RingCentral to Double India Headcount Over Next Year

Unified Communications & Collaboration

Machine Customers: The Intersection of IoT and Contact Centres

Unified Communications & Collaboration

Unlocking the Critical Aspects of Quality Assurance and Customisable Call Scoring Tools

Unified Communications & Collaboration

Solgari is the First Application to Live Within Teams

Unified Communications & Collaboration

5 Reasons to Implement AI into Contact Centre and Business Apps

Unified Communications & Collaboration

Theta Lake Boosts Zoom Contact Centre’s Security

Unified Communications & Collaboration

8×8 Announces New Technology Partner Ecosystem to Transform CX

Unified Communications & Collaboration

CallTower Launches Teams-Integrated Contact Centre Solgari