Latest CCaaS News

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Delivering the Best Experience for Customers and Employees

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GoTo Contact CCaaS for SMBs

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LiveVox Extends Contact Centre Reach with AppSmart Deal

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Mida Empowers Zoom Users with a Single Hub for UC

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Chatbots: How Automated FAQ Functionality Can Power Your Profitability

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Uboss Boosts Akixi Upsell for Broadsoft Platform Owners

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VBeT’s VT 8200 UC Headset Kills Employee Anxiety

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JPL Telecom’s Revamped Wireless DECT Headset is Out 

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How Five9 is Partnering with EVAD to Enhance its Reach in EMEA  

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BIG UC NEWS From Slack, Poly and Sinch

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UC Contact Centre – Omni-Channel Solutions with Evolve IP

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Compliance Recording and Analytics for Microsoft Teams

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Fuze Productfest 2021 Introduces Specialised Solutions

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AudioCodes Acquires AI CX Firm

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Why did Mitel Partner with RingCentral for UCaaS?

Unified Communications & Collaboration

Luware Nimbus Contact Center for Microsoft Teams Review – Seamless CX