Latest Customer Experience News

Event News

UC EXPO Returns to London Next Month

Unified Communications & Collaboration

Dialpad Acquires Kare Knowledgeware

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Zoom Launches Video Engagement Center

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Twilio, Vonage and Sinch Leading High Growth CPaaS Market

Unified Communications & Collaboration

‘People Are Prepared to Experiment with Their Technology’

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NI Comms Provider Sets Up £250k Free Telecoms Scheme

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UCaaS Market to Hit $70bn in 2028

Unified Communications & Collaboration

8 Execs on the Zoom-Five9 Acquisition

Unified Communications & Collaboration

BIG UC NEWS from Microsoft, Facebook and Otter

Unified Communications & Collaboration

Improving the UC Mobile Experience for SMBs

Unified Communications & Collaboration

Channel Round Table: Harnessing the Power of ‘Best of Breed’

Unified Communications & Collaboration

Comcast Business to Acquire Masergy

Unified Communications & Collaboration

Zoho Projects Is Turning 15 and It’s More Relevant Than Ever

Devices & Workspace Tech​

Driving CX with High-Quality Headsets

Unified Communications & Collaboration

Enterprises Enhance CX with Tata Communications and Cisco

Unified Communications & Collaboration

Slack and Salesforce Give First Glimpse of Integration