Latest Artificial Intelligence News

Unified Communications & Collaboration

AI Is Reshaping Business Communications. Here’s How to Keep Up Without Getting Burned

Productivity & Automation

AI Is Moving From Taking Notes to Taking Control

Productivity & Automation

Meta Q2 Results: Shares Drop as Investors Question AI Spending

Unified Communications & Collaboration

How to Simplify Contact Center AI Operations So You Can Focus on Service Delivery

Productivity & Automation

Mozilla Report: Open Source AI Is Closing the Gap on Big Tech

Unified Communications & Collaboration

Contact Center AI: How to Find the Right Starting Point

Immersive Workplace & XR Tech

EU Exempts Smart Glasses from Battery Rules in Win for Meta

Productivity & Automation

Study Finds Only 7% of Senior Leaders Are Seeing ROI From AI – What’s Going Wrong?

Unified Communications & Collaboration

Big UC Update: Gamma’s Managing Director Will Morey on AI, the Channel and Why Simplicity Wins

Productivity & Automation

Report Finds AI Is Saving Workers 12 Hours a Week – But Half Could Be Lost to ‘Bot Sitting’

Service Management & Connectivity

The Contact Center AI Gap: Why Ambition Isn’t Translating into Results

Productivity & Automation

The AI Execution Gap: Why Most Enterprise Strategies Stall Before They Start

Unified Communications & Collaboration

Cisco and McLaren F1 Extend Webex Partnership Into AI Observability

Productivity & Automation

Salesforce CEO Co-Chairs Global AI Commission: “Trust Is the Foundation”

Productivity & Automation

KPMG: Enterprises Are Scaling AI – But 42% Still Can’t See Where the Money Goes

Devices & Workspace Tech​

The Future of AV Networking in Higher Ed: Takeaways from InfoComm 2026