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Collaboration
The Single-Vendor Gamble That Paid Off – Kennedy Space Center’s Bold IT Strategy
Unified Communications
Voice Compliance is UC’s Biggest Challenge — Why Enterprises Must Rethink Their Approach
Market Guide
Conversational Intelligence Compliance: How CI Strengthens Compliance Strategies
Microsoft Lays Off 9,000 employees: Are IT Leaders Facing a New Operating Reality?
CCaaS
AI in Contact Centers: Study Sheds Doubt on Supposed Efficiencies
Edge in Action: How Partners Are Growing Faster with Gamma
Conversational Intelligence: Why CI is Crucial to your 2025 UC Strategy
Microsoft Reportedly Moves to Link Employee Reviews With AI Usage
Breaking the Infinite Workday: Why Microsoft Says AI Agents Are Key to Becoming a ‘Frontier Firm’
Conversational Intelligence Enterprise Guide: The Key to Stronger Decision Making
Slack Index Reveals 233% Surge in Daily AI Use – What This Means for IT Leaders
AI Assist, Agentic AI and Chatbots: How to Get the Balance Right in Contact Centers
Meeting Rooms and Devices
AI Tools Are Only as Good as Your Audio: Why Input Quality Now Matters Most
‘Thank You, Now Let’s Talk About the Future’: Mitel’s Message to Customers and Partners Post-Restructuring
Lenovo’s New AI Stack Promises ROI – Will IT Leaders Buy In?
Uncategorized
Agentforce 3: Examining Salesforce’s New AI Agent Upgrade and Opportunities for Slack
