Out Loud: UC Awards 2018 – The Use of Voice is Changing with Red Box
As part of our 2018 UC Awards we speak to award nominee Red Box about how their 2018 has developed and their plans for 2019. More
Security
IT Security News – Cyber Security, IoT, Fraud, Cyber Crime, Ransomware, Regulations and Compliance
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Out Loud: UC Awards 2018 – Security is Critical for Cloud Services with Tollring
As part of our 2018 UC Awards we speak to award nominee Tollring about how their 2018 has developed and their plans for 2019.
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With a Little Help from Your Friends: The Rise of Collaboration in 2018
Pushed forward by the rise of remote working and Cloud technology, collaborative tools are quickly becoming an integral part of how we organise and engage in work. More
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Avaya Achieves Validation for Their Secure Services
Avaya have recently announced their position as the 88th company to be designated a Common Vulnerabilities and Exposures numbering authority. More
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Out Loud: Securing the Enterprise UC Network with Ribbon and Nectar
We examine the best ways for organisations to secure modern unified communications network. More
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CGS Finds Optimal Customer Service Requires Blended Experience
CGS has announced the findings from its 2018 Global Consumer Customer Service Report of more than 500 U.S. and U.K. individuals. More
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Onwards and Upwards: The Rise of Cloud Communications
As more small businesses embrace the natural scalability of the Cloud, analysts have begun to scale their predictions up to match the rise in demand. More
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International Market Overview with Dominic Black, Senior Analyst, Cavell Group
Which Countries Are Ready to Embrace the Future? Dominic Black of Cavell Group looks into it with Rob Scott. More
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Out Loud: Wire – The World’s Most Secure Collaboration Platform
The CEO of Wire, Morten Brogger, joins Patrick on the podcast to discuss the security of modern collaboration platforms. More
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Locking Down Comms: Security, Fraud, Compliance & Privacy
For many, 2017 became the “year of the hacker”, as cyber security breaches hit countless high-profile businesses, opening the eye of the public to the risks that face modern organisations. More
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There’s No Certificate for GDPR Says ALE
We discuss the constant concern of GDPR with Alcatel-Lucent Enterprise, and ask the question, “Is there really a finish line when it comes to data privacy?” More
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Introducing Pindrop Express: A New Solution for Risk-Based Authentication
Leaders in authentication software, Pindrop, recently announced the “Pindrop Express” service for authentication in Contact Centres. More
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RingCentral Retains UK Government G-Cloud Certification
RingCentral UK has been approved by Crown Commercial Service (CCS) to join the latest iteration of the G-Cloud 10. More
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Out Loud: Using Threat Intelligence with CenturyLink
This episode of Out Loud examines how organisations can overcome ‘Threat Fatigue’ using ‘Threat Intelligence’ with Century Link. More
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New WFO Suite for Avaya CC Advances Customer Engagement & Privacy
Avaya has this week introduced a new version of the Avaya Workforce Optimization suite, which improves service quality, operational and employee productivity and data privacy. More
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WinMagic Survey: 87% of ITDMs say Compliance Worries Prevent Greater Cloud Use
New research released by WinMagic shows that 87% IT Decision Makers (ITDMs) limit their use of the cloud because of the complexity of managing regulatory compliance. More
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Where do Businesses Stand with BYOD and Privacy?
The BYOD rise indicates a great sensibility within IT teams. Thinking back all to all those extra laptops and mobiles that just sat in the bottom drawer of the office, it was a no brainer for procurement. More
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What’s Your Perspective on Ribbon Communications?
UC Today attended Ribbon Comms’ annual event, Perspectives, to bring you all of the latest updates.
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Avaya Readies Customers with GDPR Compliance Tools
Avaya, a leading global business communications company, has laid out guidance to help its customers achieve compliance now that the new EU privacy regulations are in effect. More
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Wrinkl Messaging Transforms Differentiation into Innovation
As more companies embrace group collaboration and messaging apps, Wrinkl is a tool designed to make people think differently about communication. More
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Time to Lock Down your Enterprise Communications?
Security will always be a crucial concern for enterprise communications. How can you make sure that your UC strategy is secure? More
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UC Management Oversights Costing Millions say Virsae
Virsae’s analysis of calls detected millions of vector events relating to a range of glitches that left callers waiting for excessive amounts of time, hanging in silence, or routed them to the wrong destination. More
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Out Loud: Communication Security with BestVPN
Founder of BestVPN.com Pete Zaborsky is the expert guest on Out Loud where we discuss the security of internet communications. More
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Tollring Makes GDPR Compliance Easy for the Channel
Tollring releases new iteration of iCall Suite to facilitate GDPR compliance, which embeds security by design and will both enhance CX and add further value to channel propositions. More
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Discover Enterprise Mobility and Team Apps
What is enterprise mobility, and how can you implement a mobile workforce without compromising on security and productivity? More
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Collaboration Wars: Slack vs Microsoft Teams
As the collaboration space becomes more competitive, are you better suited to Microsoft Teams, or Slack? More
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Out Loud: Balancing Security and User Experience with DisplayNote
Out Loud guest Ed Morgan from DisplayNote discusses balancing enterprise requirements for compliance and security with creating a great UX. More
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The Frightening Nature of Phone Fraud: Responding to Fraudscape 2018
Fraudscape 2018 revealed some worrying news about the state of phone fraud in the UK. What can your company do about this rising threat? More
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Out Loud: Preventing Fraud with Voice Biometrics from Spitch
Brian Martin from Spitch joins Out Loud today to discuss the compliance and security requirements for voice communication channels. More
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Shop Direct Fights Fraud with Pindrop Phoneprinting
Shop Direct becomes the first European retailer to access Pindrop’s “Phoneprinting” technology to protect against fraud. More
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GDPR Compliance Programme Launched by Bridewell & Maximizer
Leading CRM solutions provider Maximizer Software, and information security specialist Bridewell Consulting are partnering to launch a GDPR compliance programme. More
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Top Tips for Implementing Mid-Market UC&C Solutions
In today’s connected world, how can your mid-market enterprise tap into the benefits of unified communication and collaboration? More
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Jabra Launch Engage Series of Business Headsets
Jabra launch their new Engage Headset range with UC Today bringing you all the details on their newest product set. More
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Ribbon Launches Unified Communications Security Applications on Ribbon Protect
Ribbon Communications has just launched a suite of Unified Communications (UC) security and intelligent operations applications for its Ribbon Protect platform. More
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NICE RPA Helps Enterprises Meet GDPR Compliance Requirements
NICE this week announced that further developments to its cognitive process automation platform will enable the automation of operational, compliance-driven business processes. More
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Telecoms & ICT Billing Series: 8 Crucial Features to Consider When Choosing a Billing Solution
As customer satisfaction emerges as the ultimate form of differentiation, it’s crucial for telecoms businesses to make sure they’re optimised from sale to billing. More
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Avaya Strengthens Data Protection with EU Binding Corporate Rules Approval
Avaya has this week announced that it has received Binding Corporate Rules (BCR) approval as both a data controller and data processor. More
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Slack Vs the Enterprise – Does it Really Have a Place in Enterprise UC&C?
The free license offers a great deal to the SMB at no cost. Naturally, however, the enterprise demands more. Slack seems to have this covered. More
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UC Insights 2018: The Rise of Video Collaboration with Pexip
We spoke to leading collaboration software company, Pexip about their predictions for the rise of video collaboration solutions in 2018. More
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Masergy Extends Managed Detection and Response Platform
Masergy has released new capabilities to mitigate Office 365 security risks More
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A Solution for GDPR Compliance? Now that’s a NICE Idea
NICE recently released the GDPR Compliance Centre, a solution designed to help companies meet the requirements of the new regulation More
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Masergy Integrates Managed Cloud Workload Protection into MDR Platform
Masergy announces the availability of its Managed Cloud Workload Protection solution More
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TECH WATCH: Cisco Trial New Software to Counter Encrypted Malware Threats
As the number of businesses moving to the cloud continues to increase, the amount of services and applications that now use encryption to secure information and ward of threats increases with it – but is it enough? More
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EveryCloud Communications Releases New Cloud-based Contact Centre
EveryCloud Communications builds on the success of EveryCloud Security with a cloud contact centre solution that helps customers achieve compliance and security in a single, real-time platform. More
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Skype for Business Quality and Security Measures
Enterprises in particular can still be a little twitchy about the idea of running complete UC systems in the cloud, putting a metaphorical red mark against Skype for Business Online at least. More
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