To kick off the year, David Dungay was joined by Tom Arbuthnot of Empowering.Cloud, and Graham Walsh from Neat to explore the latest news from the Teams ecosystem.
In this episode of UC Today, host David Dungay dives deep into Microsoft Teams’ 2025 roadmap with industry experts Tom Arbuthnot, Principal Solutions Architect, and Graham Walsh, Solution Specialist. They explore the revolutionary advancements in AI, Copilot integration, and Microsoft Teams updates that promise to redefine the collaboration landscape. If you’re curious about the cutting-edge features that will dominate IT discussions this year, this is a must-watch.
Highlights include:
- Copilot Updates: Learn about Microsoft’s $80 billion investment in AI and how the Microsoft 365 Copilot Chat is transforming the user experience with agents and enhanced enterprise data protection.
- Teams Enhancements: Explore the newly combined chat and channels interface, facilitator agents, real-time translations, and the long-awaited addition of SMS capabilities in Teams.
- Microsoft Places and BYOD Rooms: Dive into the integration of Copilot with Places for smarter room utilization and the push for feature equity across all meeting spaces.
- Device Updates: Understand the transition to Android Open Source Project (AOSP) and how IT teams can prepare for seamless device management in 2025.
Here is a full list of updates covered:
Copilot Updates:
- Microsoft 365 Copilot Chat, with agents, coming in January
- The Microsoft 365 app (desktop and mobile) will also be named “Microsoft 365 Copilot”
- Microsoft Copilot extending to Teams and Outlook
- New Pay-as-you-go billing model for Agents in SharePoint alongside Copilot Studio now has a Pay-As-You-Go experience
- Promotional access to Agents in SharePoint
- During a promotional trial period running from January 6, 2025, through June 30, 2025, organizations with 50 or more Microsoft 365 Copilot licenses will automatically receive 10,000 additional queries per month for agents in SharePoint, giving users without Copilot licenses access to create and use agents.
- Using Copilot agents in group chats – Feb
Teams Updates:
- The new Microsoft Teams Chat and Channels experience
- Facilitator and translated agents
- SMS coming to teams
- Queues app barge and whisper
- Monitor Whisper Barge and Takeover – March
- Service level realtime stats coming to Microsoft Teams Queues App February
- Places development
- AOSP + mandatory android updates + MDEP
- Microsoft Teams: Meeting recap can be shared as a link
- Captions in Teams Rooms on Windows will support additional languages and real-time translation
Connect with our hosts David Dungay and Tom Arbuthnot on socials here:
David Dungay
Tom Arbuthnot
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