In this episode of The UC Big News Show, host Kieran Devlin is joined by analysts Zeus Kerravala (ZK Research), Melody Brue (Moor Insights & Strategy), Irwin Lazar (Metrigy), and Craig Durr (The Collab Collective) for a powerhouse discussion on the latest developments across the unified communications and collaboration space.
From Cisco’s AI ambitions to Microsoft’s multi-model pivot, this is your expert guide to the biggest moves in enterprise tech — and what they mean for the future of work.
AI is rewriting the rules of collaboration, and this episode explores how the biggest vendors are repositioning for the agentic era.
Here’s what you’ll learn in this episode:
Our panel of industry leaders unpack four major stories reshaping the UC landscape.
Cisco at WebexOne 2025: The panel dissects Cisco’s “One Cisco” strategy, the rise of AI Canvas, and how tighter integration across networking, security, and collaboration could redefine its platform advantage.
Slack’s Agentic OS: Dreamforce 2025 unveiled Slack’s evolution beyond chat — into a unified, AI-driven workspace that could rival Microsoft’s Copilot ecosystem.
Microsoft’s Claude Integration: What does Anthropic’s partnership with Microsoft 365 mean for enterprise AI strategy, model diversity, and security? The experts weigh in.
Zoom x Oracle: A new CX partnership signals Zoom’s next big move into the contact center world — and raises new questions about multi-cloud resilience after the AWS outage. “Cisco has finally got its platform story together,” says Zeus Kerravala, while Melody Brue notes that “Slack is finally becoming what it was always meant to be.”
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