Looking to expand your unified communications knowledge, or enhance your enterprise stack?
May could be the ideal month to start working on your strategy, with some of the most popular events that the industry has to offer. As part of our commitment to keep you ahead of the curve at UC Today, we’re going to guide you through some of the biggest and most inspirational exhibitions, conferences, and expos in the industry.
During May, you can expect plenty of incredible insights from industry leaders like Gartner, as well as one of the UK’s favourite communication conferences, UC EXPO.
Here are the dates you’ll need to mark on your calendar:
UC EXPO, London
Event: UC EXPO, London
Date: 15th to 16th of May 2019
Location: ExCel London
Audience: Easily one of the most highly-anticipated events that London has to offer, UC EXPO is the most prominent Unified Communications and Collaboration conference in Europe, designed for partners, customers, vendors, and anyone else in the comms industry.
Event Type: This industry event features exhibitors and speakers from leading companies like Google, Cisco, AWS, Microsoft, Fuze, Slack, Avaya, and many more. If you’re looking to learn about communication and collaboration, this is the exhibition for you. The UC EXPO is also one of the most cost-effective educational opportunities around for those interested in Unified Communications. Many of the sessions are available to attend for free, provided that you register in advance.
Cost: The UC EXPO in London offers hundreds of free-to-attend workshops. However, if you’re not registered by Tuesday the 14th of May, you will be required to pay a fee of £35 to exhibit.
Gartner Customer Experience & Technologies Summit EMEA
Event: Gartner Customer Experience & Technologies Summit EMEA
Date: 22nd to 23rd of May 2019
Location: London, UK
Audience: Gartner, one of the world’s biggest names in communications analytics and insights, hosts the customer experience and technologies summit every year. Designed for people who want to learn more about customer experience and the age of CX, the summit is particularly well-suited for those with contact centre requirements.
Event Type: This Customer Experience event provides an opportunity for business leaders to connect with more than 700 attendees and address common CX challenges. The Gartner summit also features research and keynote sessions from Gartner analysts, and opportunities to ask questions about customer contact. This year, the conference will explore ideas like the voice of the customer, experience and journey mapping, and analytics best practices.
Cost: The early-bird price up to the 22nd of March 2019 is €2,450 for the full conference. The standard conference fee is €2,775, and the public-sector rate is €2,125. You can find out more about pricing here.
Gartner Digital Workplace Summit – Orlando
Event: Gartner Digital Workplace Summit
Date: 29th to 30th of May
Location: Orlando, Florida
Audience: Industry analysts Gartner always seem to be one step ahead when it comes to the latest innovations in the communication space. The Digital Workplace Summit is designed for business and enterprise leaders who want to take advantage of the new developments in technology, agility, and engagement appearing on the market this year.
Event Type: This industry event offers an educational opportunity for companies during digital transformation. The Gartner Digital Workplace Summit introduces attendees to the latest trends in the future of work, as well as real-life solutions to their problems. You’ll find how-to guides for your digital workplace, peer networking opportunities, and some of the latest case studies in the market right here. More than 50 research-driven sessions are available to attend.
Cost: Early-bird pricing starts at $2,825 per person up until the 29th of March 2019. The standard conference fee is $3,175 per person, while the public-sector rate begins at USD 2,550. Find out more about prices here.
Five9 CX Summit
Event: Five9 CX Summit
Date: 14th to 16th of May
Location: La Jolla, CA
Audience: It’s safe to say that customer experience is one of the biggest trends in the communication industry. The Five9 CX Summit is industry leader, Five9’s attempt to give business leaders, solution providers, and partners a chance to explore the latest CX trends. Here, you’ll learn from business innovators, and discover new solutions in the Five9 portfolio.
Event Type: The Five9 CX Summit is a vendor conference that goes beyond looking at Five9 product solutions. Here, attendees will be able to learn about the new developments in the world of customer experience technology and find solutions for innovation in the future. You’ll also be able to check out what other market leaders in your industry are doing to leverage CX.
Cost: Prices for the Five9 CX Summit are yet to be announced.
Plan Your Memorable Moments in May
There are plenty of amazing events to attend this May.
If you’re looking for state-of-the-art industry insights, then it will be tough to find anything quite like the Gartner summits. Gartner delivers some of the best overviews that the communication industry has to offer, along with fantastic case studies and research.
On the other hand, if you just want to find out more about the UC industry, develop your communication stack or build a stronger customer experience solution, there are plenty of opportunities there too.
We’ve already got a packed calendar planned for May this year, but we hope to see you at some of the events outlined above!
Which exhibitions and conferences do you plan to visit this May, and what are you most excited to read about here at UC Today? Let us know your thoughts in the comment section below.