Altafiber has launched an all-on-one calling, messaging, and meeting solution ‘Business Calling with Webex’.
According to the regional telecommunications service provider, altafiber, Business Calling eases communications though its user friendly features and intuitive Webex application, providing greater collaboration experiences for organisations and their customers.
The solutions also includes a self-management hub with expert local support from altafiber.
Greg Wheeler, President of Business Markets at altafiber, spoke about the important of the three main components of Business Calling with Webex: “Calling, messaging and meetings are essential to operate in today’s hybrid work environment and are the lifeblood of any business.
“Business Calling simplifies the communication challenge for organisations through a simple, reliable, secure and scalable platform backed by Cisco’s best-in-class technology.”
Key Features of Business Calling with Webex
Calling is, as the name suggests, a central part of the Business Calling solution. It allows enterprises to exchange their legacy phone equipment with enterprise-grade cloud calling. Through the Webex app, users can gain more mobility, plus features like voicemail to email transcription, call queues, auto-attendant, customised greetings, and more.
When it comes to messaging, the Webex messaging app allows you to communication with colleagues and customers more efficiently, without needing to navigate through long email chains.
Meetings are secure with end-to-end encryption and offer integrated video, audio, and content sharing from all devices from any location. It also has intelligent features, such as real-time translation and noise removal.
The company states that Business Calling does not have any financial surprises to worry about. Instead, there is just a single monthly expense, and it will not require any capital investment, extra equipment, or dedicated IT staff.
Tony Lopresti, Sr. Director Product Management, Webex, commented: “Building on our mutual vision to delight the small to medium business customer, Cisco is thrilled to join with altafiber to deliver Business Calling with Webex.
“With fully integrated Webex technology, altafiber users will experience a modern, all-in-one collaboration tool that delivers simple, flexible communications, making their businesses more productive and more secure, with any device from anywhere.”
Partnering with Webex
Altafiber lists a few big reasons why it chose to partner with Webex.
One reason, of course, is that it is a 2023 Gartner Leader for UCaaS,. The report describes Cisco as a “robust collaborative ecosystem, which includes a thorough portfolio of services, such as telephony, messaging, collaboration, meetings, and contact centre functionalities.
Webex by Cisco has over 13 million users and supports over 39 million cloud calling customers around the world, which is more than Zoom, RingCentral and any other provider.
The release of Business Calling with Webex comes as no surprise, however, as around one month ago the partnership between altafiber and Webex was announced, with the ambition of enhancing altafiber’s business calling solutions.
Sarah Frisbie, Director of Network Engineering at altafiber, revealed the news on LinkedIn: “At altafiber, we’re dedicated to delivering cutting-edge solutions that empower businesses to thrive in today’s dynamic landscape.
“With Webex’s reliable network, we’re able to offer a rich array of features and functionality tailored to meet the diverse needs of businesses of all sizes. As a leader in the industry, Cisco’s Webex platform was a natural choice for us.
“We’re committed to revolutionising the way businesses communicate and collaborate. Stay tuned for more updates on how this partnership will empower your business to succeed!”
Altafiber describes itself as a “leading provider” of fibre-based connectivity solutions in Greater Cincinnati, USA.
It has over 150 years of communications experience and network that reaches more than 16,600 miles in the region in which nearly all of the businesses are using altafber’s services.
Late last month, Telefonica released a Webex Calling solution for business users in Spain, Peru, and Chile.
