Highly profitable, easy to sell and support, lots of market opportunity – what’s not to like about cloud-powered PBX services?
For Managed Service Providers and Value Added Resellers, a comprehensive and competitive voice, video, and collaboration offering can be the perfect way to attract new customers and upsell to an existing base.
Offer the ability to join it all up via a powerful, all-in-one place unified communications platform and it’s easy to see how a fully white-labelled, turnkey cloud services solution can drive growth.
All those MSPs and VARs must do is to partner with the right provider that has it all covered.
“Cloud technology has changed every aspect of the way in which the world now communicates – selling, deploying and supporting all of the different components of a modern enterprise system is now a compelling and relatively risk-free business model,” says Prince Cai, Vice President at leading unified communications solutions innovator Yeastar, whose P-Series PBX system is helping thousands of reseller partners capitalise on the opportunities.
“Working with Yeastar, which truly understands the partnership model, is the easiest way to jump-start. All the painful development and preparation has already been done by us; there is no requirement on our partners to invest heavily in a server set-up; and ours is an OpEx financial model which enables partners to spin-up our cloud PBX services quickly and efficiently. Most importantly, our partners own their own customers, set their own prices, and control their own margins. It all adds up to functionality, flexibility and profitability.”
Partners of Yeastar in particular are able to launch what, in effect, is a full suite of their own cloud PBX services: voice, video, team chat and call center capabilities; available via web, mobile, and its free ‘Linkus’ UC platform which powers hybrid working.
Intuitive and easy-to-use, Linkus:
- Connects on-site, remote, and mobile workers on Android and iOS
- Provides Google Chrome extension
- Call, transfer, hold, park, and flip functionality
- One-on-one video calling; video conferencing and screen sharing
- Native contacts management.
- Plus, it all integrates seamlessly with MS 365, Teams, Outlook, and all major third-party CRM and helpdesk applications.
There are also in-built call monitoring and productivity management tools for service center agents and supervisors, including visualized active and waiting calls; a complete view of agent status; drag-and-drop call management; real-time SLA wallboards; and satisfaction survey. In addition, partners can create their own service packages, bundle IP phones and other hardware, and add on SIP trunking.
Brilliantly, P-Series deployment is via a super-efficient Yeastar Central Management platform that features auto provision templates, real-time monitoring, a customizable widget-based dashboard, an overview of all PBX status, 30+ types of alarm, and a central repository of firmware and backup files.
“Minimal technical expertise is required,” says Cai. “There is no so server setup, so implementation time is fast, and PBX services can be created and scaled on demand with just a few clicks. There is virtually no limit on instances and users, and partners and their customers’ businesses also benefit from our high-availability architecture which, powered by AWS, boasts 99.99% uptime and 24/7 monitoring.
“Our centralized management platform simplifies service delivery and business operation and enables our reseller partners to be the service provider. This is a high growth-oriented model which delivers on multiple fronts. Partners can sell under their own brand, customized to match their own corporate identity. This strengthens their brand recognition, creates customer loyalty, and increases their visibility in the market.
“We are totally invested in our partners’ success and we don’t like them leaving money on the table. Our cloud PBX offering means the likelihood of that happening is significantly reduced.”
To learn more about how Yeastar can help your business maximize the cloud-powered PBX opportunity, click here.
