CPaaS Continues to Enable a Seamless Customer Experience

UC Today's Rob Scott hosts SAP Digital Interconnect

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CPaaSUnified Communications

Published: June 4, 2020

Rob Scott

Rob Scott

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Speakers include:

  • Rohit Tripathi – Chief Product Officer
  • Pekka Porkka – Head of Development for Contact Center Products & Services
  • Kris Hayes – VP & Head of Sales for Americas

In this session we discuss the following:

  • What is the role of CPaaS in CX? (especially during COVID-19)
  • What’s the best way to approach a CPaaS strategy?
  • How does SAP Digital Interconnect address this space?

If you’re looking for more information on this topic visit SAP Digital Interconnect.

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