Twilio Expands Japanese Market Presence

Twilio successfully expands into Japan

Twilio Expands Japanese Market Presence

Leading CPaaS provider, Twilio, recently announced its successful expansion into the Japanese market. The company has just hired the former Workday and Amazon executive, Yoshihiro Konno, to lead its growth efforts as the head of Twilio Japan. Additionally, at launch, Twilio also celebrated it’s increased growth in Japan with new partnerships with seven consulting partners. The first two Japanese offices for Twilio are now open in Yotsuya.

According to the Chief Operating Officer at Twilio, George Hu, the company has seen fantastic traction in Japan over the last 6 years, kickstarted by successful partnerships between Twilio and the KDDI Web Communications company. As digital transformation continues to affect Japanese businesses at an incredible pace, the demand for Twilio’s platform is growing. Establishing a direct presence in Japan and building a local team with Yoshihiro at the head of the organisation will help Twilio to accelerate its growth.

Yoshihiro Konno Leads the Way

Yoshihiro Konno

Yoshihiro Konno

Yoshihiro Konno will bring more than 30 years of experience in the cloud, software, and telecoms industries to his new position as the head of Twilio Japan. Additionally, he will be responsible for overseeing business growth and new strategies for go-to-market advancement in the region. Before joining Twilio, Konno spent over 10 years operating and managing partner organisations for AWS, Workday and CA Technologies in Japan. Yoshihiro also has a long history with HP, where he spent 22 years working on the growth of the brand.

Konno said in a press release about his new role that he is excited to join the Twilio team and build a comprehensive plan to help support the digital transformation efforts for the company in Japan. More than 160,000 customers are currently relying on Twilio to engage with customers, and Twilio is looking forward to expanding their reach across Japan too.

As well as embracing a new head of Japan, Twilio will also be strengthening its partner ecosystem in the months to come. In addition to the existing partnership that the company held with KDDI Web Communications, the company is also announcing new consulting partners in the region, which include brands like NTT Data-Smart Sourcing, Pound4Technology Inc, TerraSky, Serverworks Co, UL Systems, Classmethod, and NTT Communications.

A Strengthening Presence in Japan

The President of KDDI Web Communications, Masato Yamazaki, said that KWC had had a wonderful partnership with Twilio up until this point. The companies have been working together to help improve customer engagement for companies through the unique Twilio platform. Now that Twilio is expanding its market presence in Japan, Twilio and its partners will be able to accelerate their growth even further.

The expansion in the Japanese market is also an insight into the rapid growth that Twilio is experiencing internationally, and it highlights the company’s commitment to engaging with both the business and developer communities worldwide. Twilio is currently hiring for roles in Japan, including for sales engineering, sales, developer, support, marketing, and partner management positions.


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