Discussing the Impending AI Winter and CCaaS Bloodbath

Join us as we dive deep into the latest TalkingPointz Insider Report with Dave Michels from TalkingPointz

Discussing the Impending AI Winter and CCaaS Bloodbath
UC TVUnified CommunicationsUnified CommunicationsInsightsNews Analysis

Published: June 3, 2024

Dave Michels

Technology Reporter

Watch on YouTube

Join us as we dive deep into the latest TalkingPointz Insider Report with Dave Michels from TalkingPointz.

In this engaging conversation, Dave and UC Today’s Rob Scott explore the most significant trends and predictions shaping the enterprise communications landscape. From the potential AI winter to the future of Microsoft Teams and the rise of AI schedulers, this episode covers it all.

TalkingPointz Insider Report: Dave provides an overview of the Insider Report, highlighting its relevance for industry insiders, vendors, consultants, and analysts.

AI Winter: Exploring the signs of an AI slowdown and what it means for the industry.

Microsoft Teams Milestones: Discussing the significance of Microsoft reaching over 1 million Teams Rooms and 20 million PSTN users.

AI Schedulers: The game-changing potential of AI in automating calendar management and improving productivity.

Customer Engagement Trends: Analyzing the impending consolidation in the CCaaS market and what it means for vendors and customers.

Industry Moves: NEC’s exit from premises-based UC and Meta’s retirement of Workplace, plus the rise of Google Vids as a productivity tool.

Connect with Rob Scott and Dave Michels on socials:

Rob Scott

Dave Michels

Discover expert insights with Dave Michels, Principal Analyst at TalkingPointz and author of the TalkingPointz Insider report. Dive into a concise, in-depth analysis of enterprise communications. Choose from free or premium subscriptions at TalkingPointz.

Artificial IntelligenceCCaaSChannelCustomer ExperienceMicrosoft TeamsProductivity

Speaker

Brands mentioned in this article.

Featured

Share This Post