Granite Telecommunications has been named an official partner for Microsoft Teams Operator Connect.
The new partnership means that Granite, which provides communications and telecommunications services to global businesses and government agencies, can empower organisations to seamlessly connect to the Public Switched Telephone Network (PSTN) while using Teams. Granite says that this partnership reinforces its standing as a reliable provider of advanced communication services and stresses its dedication to providing excellent customer collaboration experiences.
Rob Hale, Granite President and CEO, commented:
This collaboration represents Granite’s ongoing commitment to provide our customers with innovative and comprehensive communications solutions. Through direct peering and integration with Microsoft Teams, Granite customers will benefit from fast, reliable and secure connectivity, fully automated provisioning, and cost-effective rates.”
Utilising Granite’s proficient network, businesses can achieve smooth access to the PSTN, facilitating high-quality voice calls while introducing advanced collaboration and conferencing tools within the Teams platform.
This integration eliminates the expenses linked to a conventional telephony infrastructure and offers administrators enhanced flexibility and control through the Teams Admin Center.
“Building upon our extensive track record of expertise and industry accolades, Operator Connect through Granite provides businesses with an easy way to connect and communicate,” Hale added.
Granite aspires to consistently broaden its range of solutions to enable organisations to stay competitive in the ever-evolving digital landscape. As a participant in the Operator Connect program, Granite possesses the essential expertise to assist businesses in enhancing productivity, cutting costs, and streamlining operations through Teams.
What Other Operator Connect News Has Happened Recently?
Last June, Dstny received its Operator Connect certification for Microsoft Teams.
Dstny became available on the Teams Admin Centre and intended to offer its seamless and quality-assured enterprise solution through Microsoft Teams Voice. Dstny with Operator Connect allows businesses to unify their meetings, collaborations and calls in one interface to simplify workflows and improve productivity.
With Dstny now available in the Microsoft Teams Admin Centre, IT admins can choose lines and minutes, handle numbers and assign users directly in the Teams portal.
Additionally, in August, SIPPIO launched a new programme enabling resellers and managed services providers (MSPs) to sell voice services for Microsoft Teams via Operator Connect.
The service is built into SIPPIO’s existing platform, incorporating features like CPQ, e-commerce, automated activation, and service management. For carriers evaluating or already integrated with Operator Connect, the initiative presents an opportunity to nurture partner networks through n-tier access across the SIPPIO platform, streamlining the onboarding procedure for current partners and offering a channel for actively engaging and recruiting new ones.
In December, Sipcom launched its new HALO Operator Connect for Microsoft Teams solution in the UK. With plans to expand the solution globally in the future, HALO Operator Connect will enable businesses to integrate PSTN calling into Teams, producing a cost-effective and unified communications experience.
HALO Operator Connect eliminates the requirement for initial investments in hardware or software. It provides businesses with a streamlined alternative, steering clear of the intricacies linked with a self-assembled solution. By bypassing laborious project setups and infrastructure configurations, HALO Operator Connect improves connectivity across the workforce. It encourages virtual collaboration across devices and locations within the HALO Solutions for Teams framework.
