For large enterprises already operating or expanding globally, connectivity in emerging markets is a key challenge. From availability of preferred platforms, to ensuring high-performing communications, enterprises require a predictable and reliable standard for their operations. UC providers are now expanding into these emerging markets, but another increasingly popular option is a global service provider.
These providers complement modern UC platforms by expanding their availability, simplifying logistics of a multi-regional or international operation. They can also offer services that further refine the way enterprises approach their communication models.
Easing Logistical Headaches
Managing a multi-regional, highly distributed operations model is challenging, particularly when trying to standardize communications with multiple network providers. It’s no secret that this is even more difficult in emerging markets, where a lack of knowledge and infrastructure makes legislation near impossible.
As cloud usage grows and new providers emerge, simplified models for core connectivity and voice solutions have been developed to address these challenges. These models focus on delivering standardized connectivity across regions while integrating popular collaboration platforms that have become essential in modern workplaces. Through strategic partnerships, these providers are positioned to meet multiple business needs simultaneously, offering a cohesive and streamlined solution.
Dominic McDonald, Chief Executive of ULAP Networks, highlights this advantage: “In new locations, collaboration platforms and communications are one of the first things to go live. But with existing telecom laws (especially in far-flung regions), this process can become time-consuming and expensive depending on infrastructure available.
Having a global provider is often crucial to saving time and money.
With a global network like the [Global Cloud] Network, your tools and business identities are available everywhere, in full compliance with your local regulators.”
ULAP Networks’ clients have embraced this flexibility, trusting the global cloud provider with their voice and data traffic for worldwide availability. With over 20 nodes on six continents, businesses benefit from secure, reliable, high-quality calls, anywhere there’s internet connection. By centralizing their data and voice onto one global network, businesses can also retain control over specific routing and compliance needs, with the help of ULAP Networks’ experts.
Flexibility Brings Scalability
Enterprises can’t grow if they don’t have room to do so efficiently. Whether it’s the complexity and resources required to navigate geographical restrictions and regulations, the cost of adding telephony licenses, and/or a lack of global connectivity – growth is a non-starter if there’s barriers everywhere you turn.
A global provider simplifies the way enterprises manage core connectivity and communication models, making it easier to navigate the complexities of multi-regional, multi-platform communication structures. Technologies like SD-WAN allow for more seamless integration, reducing the incidences of siloed services while offering greater flexibility.
By consolidating services under a single provider, enterprises can reduce the number of contacts needed for their connectivity and collaboration needs. Service agreements are streamlined, linking connectivity services with platform usage, offering clearer visibility into costs, and making billing more reflective of actual usage.
Furthermore, businesses can simplify their relationships with regional providers by consolidating everything into a unified global network, such as the one provided by ULAP Networks. This includes broadband, data traffic management, platform licenses, and voice services. Each element of their communications can be fine-tuned without disrupting the overall service, allowing businesses to maintain control while benefiting from a cohesive, global solution.
McDonald’s company has helped global clients from many business verticals unify their communications into simpler, more elegant structures, even with complex routing.
Lowering Costs with a No-Frills Approach
By consolidating communications into a unified global network, businesses gain the flexibility to customize their services while benefiting from simplified management. This approach not only addresses the complexities of managing regional providers but also opens the door for more tailored solutions that align with business-specific needs.
Recognizing the growing demand for simplicity and cost-effectiveness, ULAP introduced its new cloud PBX solution – a no-frills, low-cost platform designed to be highly customizable. Built on the same principles of a one-stop-shop, this solution empowers businesses to manage their voice services, data traffic, and collaboration tools all within a single, easy-to-use platform.
McDonald explains: “We noticed in the developing markets the need for a simplified VoIP solution. Old legacy infrastructure is being phased out and they need a no-frills, low-cost platform. ULAP Voice is a modernizing tool that offers the most essential advanced call features with simplicity, making it easy for businesses to adopt without the complexities of traditional systems. As their needs and familiarity with remote collaboration evolves, businesses can choose to integrate full collaboration suites, allowing for seamless scaling and future growth.”
With cloud PBX, businesses no longer must choose between functionality and affordability. ULAP Voice charges per extension, making it a cost-effective option that is easily expanded as businesses grow. The platform is also non-AI, allowing businesses to expand globally without navigating local regulations at every step, especially for companies working in highly regulated industries.
The platform is highly interoperable with third-party apps, including those where ULAP serves as a global solution provider – Zoom, NICE, Microsoft Teams, CallCabinet and Simplify360.
Putting the Tech into Action
McDonald is working with a Japanese automotive dealership across multiple dealerships that wanted a no-frills PBX offer, enabling calls to be made seamlessly and at no charge across different dealerships. ULAP Voice’s global call forwarding and routing means global teams are connected while each retains a local business identity.
For multinational enterprises looking to unify their communications without the hassle of working with multiple vendors, the platform’s ability to connect offices across multiple countries, including hard-to-reach emerging markets, is a key differentiator.
Find out more at ULAP.
