UC Today is proud to announce the launch of our latest video series, the “Big UC Partner Update”.
In this series, we sit down with some of the top unified communications and collaboration (UC&C) vendors and service providers to discuss the challenges their channel partners are facing, how they are helping partners overcome these challenges, and what products and services are on their roadmap for 2023.
The UC&C industry is rapidly evolving, and the challenges faced by channel partners are constantly changing. From keeping up with new technologies and solutions to navigating shifting market trends, partners need support from their vendors to succeed.
In the “Big UC Partner Update”, we hear directly from vendors such as Nuwave, EvolveIP, Avaya and more about how they are helping their partners overcome these challenges. We dive deep into their strategies and solutions, learning how they are working to ensure that their partners have the resources and support they need to succeed.
What’s Down the Road?
In our Big Updates we explore the exciting products and services that channel vendors have on their roadmap for 2023. From cutting-edge communication tools to innovative collaboration solutions, the future of UC&C is full of exciting possibilities.
By tuning into the “Big UC Partner Update”, you will gain valuable insights into the UC&C industry and learn directly from some of the top vendors in the space. Whether you are a channel partner looking for new opportunities or a business owner interested in the latest technologies and trends, this series is a must-watch.
The “Big UC Partner Update” launched on Monday, April 24th, and is available on the UC Today website and YouTube channel. Don’t miss this exciting opportunity to learn from the best in the industry and stay ahead of the curve in the ever-evolving world of UC&C.
Walking with Giants
Mark Bunnell, Chief Operator Officer at Nuwave, said the biggest challenge for resellers, systems integrators and managed service providers is staying relevant in a world where enterprises can buy cloud services directly from the likes of Cisco and Microsoft.
“The days of complex implementations and charging big fees… those days are gone; customers aren’t willing to pay it.”
“One of our SI partners was wrestling with this and decided to switch from charging upfront fees to focusing on monthly recurring revenue. That’s one of the main issues that partners are coming across and that we help solve.”
- View Nuwave’s Big UC Partner Update here
Turning Aging Hardware into Opportunities
Jonathan McCormack, Chief Operating Officer at Intermedia, said the biggest opportunity for channel partners centres on the hundreds of millions of on-premises seats that are ripe for cloud migration.
“We are in the very early innings of this massive migration,” he told UC Today. “This is a huge opportunity for all of our partners and there are big trends that are driving that.”
“I mentioned the aging technology… there’s also this hybrid work [and] there’s increasing demands around customer satisfaction and then obviously the AI story is evolving with ChatGPT.”
“We’re going to see more change in the next two years than we did in the last 20, and to take advantage of all those things partners need to be up in the cloud.”
Watch all of the Big UC Partner Updates here.
