Luware – Forget Features, It’s All About Experience

UC Today's David Dungay hosts Oliver Lifely, Partner Manager at Luware

Sponsored Post
Must watchUnified CommunicationsUnified CommunicationsInsights

Published: October 26, 2022

David Dungay

Editor in Chief

Watch on YouTube.

UC Today’s David Dungay hosts Oliver Lifely, Partner Manager at Luware.

In this session we discuss the following:

  • Why are we so obsessed with feature parity, why is this the wrong way of thinking?
  • How do customers think about platforms like Teams that are typically not as feature-rich as more traditional offerings in the market?
  • Why is the transition to thinking about customer experience and employee experience ultimately going to serve customers better than thinking about features?

If you’re looking for more information on this topic visit Luware.

Thanks for watching, if you’d like more like this, don’t forget to SUBSCRIBE to our YouTube channel.

You can also join in the conversation on our Twitter and LinkedIn pages.

Customer ExperienceUser ExperienceVideo Conferencing

Brands mentioned in this article.

Featured

Share This Post