Nextiva has raised $200m at a valuation of $2.7bn.
The vendor said that the investment, from Goldman Sachs, will be used to “accelerate its vision” of connecting businesses’ comms, customer management and business intelligence.
Tomas Gorny, CEO of Nextiva, said: “Goldman Sachs is helping advance our mission, which from day one has been to help businesses grow by giving every company access to powerful business tools.
“Nextiva creates a seamless experience by surfacing insights and learnings from every interaction.
“By doing this, Nextiva enables companies of all sizes and their teams to better understand and serve their customers and accelerate the growth of their business”
Nextiva said its aim is to reduce the number of communication and collaboration applications that businesses are using, claiming that the average company uses between 15 and 25 apps.
It added that the funding will also help it build new routes to market and accelerate its global expansion.
This first external funding round comes at the end of a year where Nextiva hit annualised recurring revenue of $250m.
Stephen Kerns, a Vice President at Goldman Sachs Asset Management, said: “As a native communications company, Nextiva is at the nexus of customer conversation and engagement.
“They have built a market-leading business with an outstanding team, and we look forward to supporting Nextiva as they help companies discover the power of connected communications.”
Earlier this year, Nextiva and Five9 announced a partnership that will see the pair’s UC and CC offerings combined and sold as one solution.
