I recently talked with Mark Bunnell, Chief Operating Officer at Nuwave about the burgeoning demand for Multi-UCaaS and mobility solutions and exploring how partners can leverage these evolving trends in the Unified Communications industry.
Multi-Vendor UCaaS Integration: The Rising Trend
The UC landscape is rapidly evolving, and at the forefront is the integration of multi-vendor UCaaS networks. This approach presents a unique mix of challenges and opportunities. From the customer’s perspective, Multi-UC means managing major platforms like Microsoft Teams, Zoom, and Webex through a single management portal. On the other hand, carriers aim to provide unified voice services across these platforms, all integrated into one comprehensive platform.
Nuwave‘s solution to this complex puzzle is their innovative iPilot platform, which streamlines the provisioning of services with a consistent user experience.
“To stay competitive, operators must offer integrations with platforms like Microsoft Teams, Zoom, and Webex. Our role at Nuwave is to connect these dots and future-proof their strategies as the ecosystem continues to grow,” explains Mark Bunnell.
“The integration of Teams, Zoom, and Webex is becoming increasingly common in enterprise settings. With iPilot, we’re able to interconnect these platforms for seamless voice calling between them,” Bunnell adds.
The Surge in Unified UCaaS and Mobility Solutions
In the realm of mobility solutions, platforms like Microsoft Teams Mobile and Webex Go are gaining significant traction. “Currently, 65% of all voice traffic is mobile,” notes Bunnell. Nuwave is doubling down on enhancing user experiences across its UC platforms, recognizing the vast potential in mobility and Fixed-Mobile Convergence (FMC) solutions for both operators and end-users.
“Nuwave’s strength lies in our ability to mix and match solutions, catering to organizations that work with multiple mobile providers. Our iPilot platform simplifies the provisioning of FMC solutions like Teams Phone Mobile or Webex Go, allowing calls to be routed to the platform of choice,” says Bunnell.
He further emphasizes, “Once you have a strong foundation, you can build a sky-scraper. In the UC world, mobility is that penthouse level.”
Nuwave’s iPilot unified provisioning portal is a game-changer for partners, enhancing operational efficiencies and opening new revenue streams by offering leading FMC solutions. “The demand for Mobility and FMC solutions is accelerating rapidly, and Nuwave is at the forefront, ensuring smooth rollouts and unparalleled user experiences,” Bunnell asserts.
Fostering an Exceptional Partner Experience
When asked about specific strategies to aid partners in boosting revenues and streamlining operations, Bunnell highlights, “Our partners can hit the ground running with minimal setup time. We’re not only saving operators significant costs but also unlocking new opportunities without delay.”
For partners keen on exploring these innovative solutions, further information is available at Nuwave.
Watch our discussion on the topic here.
