UC Top UC Vendors majoring in Healthcare in 2022 

Healthcare innovators for this year

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UCTopUCVendorsmajoringonHealthcarein2022
Unified Communications

Published: January 21, 2022

Rebekah Carter - Writer

Rebekah Carter

Though the demand for unified communications is growing across all industries, some sectors require specific tools and functionality to stay ahead of the curve. In the healthcare landscape, business leaders need more than just aligned communications across a range of platforms.

Healthcare brands need specialist security and privacy solutions, compliant with HIPAA regulations, and suitable for the new age of patient care. Fortunately, there are a number of UC vendors in the market today with specialist solutions just for the healthcare space.

Here are some of the top UC vendors majoring on healthcare in 2022.

  1. Alcatel-Lucent Enterprise

Alcatel Lucent Enterprise, or “ALE”, is a flexible communications company offering support for a wide range of technologies, from UCaaS, to CPaaS. For the healthcare sector, ALE is ensuring surgeries, hospitals, and doctors offices around the world can keep teams connected with end-to-end collaboration, while building their own unique apps and integrations. 

Alcatel Lucent even partners with RingCentral, to ensure teams have a more comprehensive “Office” environment in the cloud. This cloud-based solution (Rainbow Office) enables team members in the healthcare environment to continue interacting on the move, regardless of which device team members are using. The system also offers extensive security and privacy features too.

  1. Microsoft

Microsoft Teams isn’t just one of the most collaboration tools in the world today, it can also act as a comprehensive UCaaS environment too. With direct routing, operator connect, or Microsoft’s own Business Phone system, companies can empower their healthcare professionals anywhere. The award-winning Microsoft Teams technology naturally integrates with electronic health records tools, while ensuring compliance with standards like HITECH and HIPAA. 

With Microsoft Teams, you can access secure messaging for the entire care team, and optimise team collaboration through lists, video conferencing, messaging, and more. There’s also a wide selection of certified devices to choose from.

  1. RingCentral

RingCentral, one of the market leaders in cloud communications technology, helps companies from all backgrounds to access convenient, and reliable UCaaS technology. For the healthcare industry, RingCentral’s “MVP” technology ensures teams can access business phone, messaging, and video capabilities, all in the same easy-to-use environment.

RingCentral’s technology works across all devices, for absolute consistency and ease of use among teams. The solutions also perfectly integrate with a wide range tools healthcare teams might already be using. This reduces the need for ripping and replacing various tools in a modern healthcare ecosystem. There’s even extensive global coverage. 

  1. Cisco

Cisco is one of the market-leading communications companies with a specific focus on the healthcare industry. The company has introduced a host of solutions in the last couple of years to help healthcare teams innovate and accelerate communication and collaboration. Cisco offers access to a range of high-performance hardware and software tools, all designed with a specific focus on the needs of the healthcare space. 

The Cisco team has worked hand-in-hand with several NHS groups throughout the UK, as well as various hospitals and private care facilities. Cisco technology is HIPAA compliant, secure from the ground up, and built to give health providers easy access to their teams, crucial information, and other tools when they need it most. 

  1. Vonage

Innovating in both UCaaS and CPaaS environments, Vonage is a rapidly growing and well-known communications provider in the digital age. The highly flexible and customisable ecosystem offered by Vonage is perfect for the ever-changing healthcare landscape. Vonage connects medical experts with patients for telemedicine care through voice, video, SMS, and chat. The company can also enable internal and external collaboration for teams.

Vonage healthcare solutions are naturally HITRUST and HIPAA compliant – crucial for the healthcare landscape. The technology also comes with extensive access to APIs and integrations, so teams can build out the complete communication and productivity stack they need. 

  1. Zoom

Quickly earning the attention of companies around the world during the pandemic, Zoom has become much more than just a video conferencing company in the last couple of years. The rapidly-evolving Zoom portfolio now includes a comprehensive UCaaS system, offering end-to-end communications for all kinds of companies – including those in the healthcare space. 

Zoom’s UCaaS solution has already successfully transformed a range of health environments for medical teams, insurance providers, and medical device innovators alike. All of the UCaaS systems offered by Zoom for healthcare are compliant with the latest industry standards, with a host of security systems in place to protect data. More than just feature-rich, Zoom’s UCaaS offerings are also familiar and easy to use for all kinds of collaborators. 

  1. Fuze

A market leader in reliable, customisable, and innovative communications, Fuze is helping to pioneer the future of hybrid work and bring teams together in a host of different industries. With the help of innovation from 8×8 – which purchased Fuze in 2021, the company created a single platform for meetings, contact centre, and calling technology in one convenient space.

By bringing various aspects of UCaaS and CCaaS together, Fuze and 8×8 are ensuring more healthcare professionals can track conversations from multiple environments at once. You can have meetings with your teams and connect with patients in the same secure landscape. The “One” platform could be the perfect investment for healthcare brands looking to innovate.

  1. Avaya

With a dedicated series of healthcare solutions for the modern age of patient management, Avaya has a fantastic UCaaS solution for the health industry. The comprehensive Avaya landscape provides a flexible environment where team members and specialists can connect and collaborate in real-time, reducing risk and improving patient care. 

Integrating communications and data management tools on an end-to-end basis, the Avaya UCaaS environment delivers endless opportunities for enhanced quality of care. At the same time, ensuring teams can keep information secure. You can even access digital scheduling tools to help keep track of your teams.

As the healthcare landscape continues to evolve and innovate rapidly, countless UCaaS companies are delivering their own dedicated solutions for communication. Healthcare companies have plenty of options to choose from when searching for UCaaS. 

 

 

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