Clicking in and out of multiple applications in order to communicate, connect and collaborate is, we have all learned, more than a simple annoyance.
Clunky processes stifle dynamic working practices.
Disjointed functionality prevents seamless efficiency.
Add those things together and they equate to a whole lot of wasted time to boot.
The explosion in remote working and virtual meetings means these are issues which are no longer merely minor inconveniences.
In today’s world, they are issues which threaten innovation and progress.
And they are at the heart of why truly unifying business communication platforms has never been more important.
In short, if an organisation’s preferred remote collaboration solution does not integrate seamlessly with its messaging and telephony system, a big trick is being missed.
“Managing unique technological and communicative requirements in today’s new normal working environment presents an organisation with significant challenges,” says Jennifer Howden, European Marketing Manager of cloud-based computing and communications vendor Evolve IP, whose white-labelled telephony and collaboration platform just got altogether brilliant at addressing them.
“The average business is expecting most employees to continue to work away from the office.
“At the same time, those businesses are reliant on an unhelpful patchwork of multiple platforms and applications which their employees chose to turn to at the beginning of the pandemic and to which they have been wed ever since.
“For too many, that means having to jump around from platform to platform and application to application rather than having everything in one place.
“To leverage the opportunities presented by the world’s new way of working, organisations must fix those issues.”
To that end, Evolve IP has launched its latest UCaaS solution, ‘Evolve Anywhere with Webex’.
Powered by Cisco, the fully integrated solution brings together the enterprise-grade and cutting-edge calling features provided by Evolve IP’s ‘Global Voice’ hosted telephony platform with the advanced messaging and meeting capabilities of Webex; all within a single app.
It adds high-fidelity voice and PBX features natively to the Cisco Webex application, with coverage in over 50 countries and seamless support for a variety of traditional handsets and Cisco devices.
It energizes meetings with immersive HD video featuring personalized layouts, noise-cancelling abilities, rich AI-powered transcription and translation functionality, and valuable people insights.
It enables users to easily connect and collaborate with people inside and outside of their company – with messaging, file sharing, and one-click online and offline calling all a breeze.
And it integrates Webex with essential apps such as Outlook to schedule, view, and join Webex Meetings from a users’ calendar whilst simultaneously embedding Webex Calling and Meetings into the Microsoft Teams user interface.
“Webex is leading the way for collaboration and innovation, which aligns with Evolve IP’s services and solutions,” says Scott Rixon, Technical Account Director at Evolve IP UK.
“We also chose Webex for the call quality and reliability.”
Howden is passionate about the opportunities.
“Today, the office is no longer just a physical place,” she says.
“It’s a collection of people who need to work together from wherever they are.
“By partnering with the world’s biggest tech companies, we bring together their unified communications, collaboration, voice, virtual desktop, and contact center tools into a single, secure solution, fine-tuned for the hybrid workforce”
“By seamlessly integrating these disparate systems from leaders like Microsoft, Cisco, Citrix, and VMware, and filling in the gaps, we are improving the user experience for both employees and customers, while centralizing technology management.
“So, no matter how locations, tools, and partners shift over time, you have a permanent hybrid workplace solution that makes the future of work better for everyone.
“Our new solution continues to advance our vision of helping people achieve more delightful, immersive, and inclusive work experiences.
“Putting Webex at the center of the employee experience and then adding superior dialling functionality, premium features, and other business-critical integrations, we make it easier for them to successfully adjust to a ‘work anywhere’ future.
“It enables enterprises to call, meet, and message in ways which facilitate continuous workflow; all in a simplified, automated, and compliant way.”
Alternatively, you could carry on clicking in and out of applications and jumping from platform to platform all day.
But how annoying would THAT be…?
To learn more about how Evolve IP’s Evolve Anywhere with Webex solution simplifies collaboration and empowers the hybrid workforce, contact Evolve IP today.
