Frost & Sullivan Recognise Mitel’s Leadership in UC&C

Mitel Receives Leadership Award for UC&C

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Unified Communications

Published: March 9, 2018

Rebekah Carter - Writer

Rebekah Carter

As part of their “Best Practices” awards, growth partnership company Frost & Sullivan recently awarded communication experts Mitel with the Growth Excellence Leadership Award for North America. The accolade celebrates Mitel’s strategy of blending organic growth solutions with strategic expansion through acquisitions and mergers in the Unified Communications and Collaboration (UC&C) space.

Every year, Frost & Sullivan deliver awards to companies in a selection of global and regional markets in response to their outstanding achievements and exceptional performance in innovation, service, and leadership. According to the Principal Analyst for Frost & Sullivan, Robert Arnold, Mitel has been able to earn market share and expand their partner ecosystem by successfully leveraging strategic acquisitions. The result for Mitel has been a more complete end-to-end portfolio for UC&C customers.

A Two-Pronged Approach to Growth

With a dual-pronged growth strategy, Mitel has been able to make strong progress in the Unified Communication and the Collaboration industry. This is particularly impressive when you consider just how competitive the UC world is today. Combined, Toshiba, Mitel, and ShoreTel represent hundreds of thousands of communications systems both on-premises and in the cloud.

Mitel has been able to successfully identify the shifting needs of businesses in the modern marketplace, and target organisations for acquisition that match its own dedication to consumer relationships. The brand has been able to merge technology, business process, and partners during its period of consolidation with as little disruption as possible. With Mitel, customers can keep costs down as they move into the cloud and explore new opportunities for digital transformation (DX). This well-planned process has set the organisation apart as a leader in its field.

The Growth Excellence Leadership Award

Mitel has supported its path to success with a powerful track record of leadership longevity and corporate stability. The brand’s plan of action has allowed the company to implement acquisitions and mergers that benefit both customers and partners alike. This is why Frost & Sullivan chose Mitel to be the recipient of the 2017 award for Growth Excellence Leadership.

Every year, Frost & Sullivan give their Best Practices awards to companies that demonstrate the most obvious excellence in customer value and growth. To be picked for the accolade, a business needs to not only have a superior product or service offering, but also a strategic solution for serving customers and partners too.

Mitel’s consolidation practices over the last year or so have been the talk of the industry for a while now. With this latest accolade in-hand, it seems certain that the company is on the right track towards success.

 

Digital TransformationMergers and AcquisitionsUCaaS
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