Masergy Introduces UCaaS with Cisco Webex

Rebekah Carter

A new Masergy Webex offering

Cisco
Masergy Introduces UCaaS with Cisco Webex

Software-defined network and cloud platform solution for the digital enterprise, Masergy, recently announced an enhancement to its UCaaS solution. The Masergy Unified Communications as a Service offering is now implementing industry-leading collaborative functionality through Cisco Webex. This solution will consolidate the UC hosted calling platform from Masergy with the Cisco Webex service for collaboration.

Bringing Cisco Webex collaboration and Masergy managed SD-WAN into a single solution. This means enterprises wanting the incredible performance of Masergy’s hosted service alongside Webex functionality can get the full offering in one. This will be an important investment for companies hoping to maintain business continuity and productivity in the years to come.

Unlocking Opportunities with UCaaS

Currently, cloud collaboration applications are crucial for supporting the remote workforce, and as the workplace continues to change, more companies will rely on the flexibility of the cloud. A UCaaS service that comes integrated with network services could improve user experience with fantastic voice and video conferencing. According to Nemertes, IT leaders are now increasing their investment in response to COVID-19, with 74.8 per cent spending on connectivity and 82 per cent investing in video collaboration solutions.

Enterprise Communications Analyst of TalkingPointz, Dave Michels commented on the recent offering, stating that companies everywhere are looking for simple ways to migrate to the cloud. Masergy delivers an enhancement on the already impressive Webex solution through management and networking features offering advanced feature functionality and support. The new offer from Masergy combines various services, reducing IT burden, and simplifying installation.

Michels believes that Masergy is serving a need in the market with a wide-reaching and integrated solution that encompasses collaboration technologies, security services, and global networking services.

Masergy UCaaS with Cisco Webex

Masergy UCaaS combined with Cisco Webex is a cloud-based service for messaging, calling, and meeting. With this new offering, Masergy is providing a unique experience by combining globally available video and voice with Webex. The combination of Masergy’s solution with Cisco chat, file sharing, and conferencing will provide easy access to a reliable communications experience.

A single management portal provides a unified view of analytics for the network, WAN edge devices, UCaaS, and application performance. Users can also access PSTN services from Masergy in 25 countries, along with contact-centre-as-a-service solutions and managed security.

According to Masergy CTO, Terry Traina, Masergy UCaaS with Cisco Webex is an all-in-one solution that provides a redefined solution for IT and collaboration needs. For years, Masergy has provided UCaaS solutions based on the technology provided by Cisco, and clients trust the company thanks to its engineering expertise, custom cloud migration support, and innovative offerings.

 

 


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