Leading provider of advanced communications, networking and IT solutions, NEC, recently announced a strategic global partnership with Intermedia. Intermedia is a provider of UCaaS and CCaaS solutions with a powerful presence in the marketplace. The two brands will be working together to launch the NEC UNIVERGE BLUE CONNECT service. This UCaaS offering will appear alongside the NEC UNIVERGE BLUE ENGAGE CCaaS service from the two companies.
The partnership between NEC and Intermedia highlights NEC’s rapid expansion into the cloud communication and collaboration landscape. NEC UNIVERGE BLUE ENGAGE and CONNECT are both built on the innovative Intermedia technology and will be delivered to market through the NEC partner ecosystem. The two new services bolster NEC’s cloud communication offerings.
Delivering New Opportunities in the Cloud
According to SVP of NEC Corporation and the President of NEC Platforms, Kimihiko Fukuda, the global NEC group is committed to helping customers solve a range of issues through the creation of scalable and efficient infrastructure. The new UCaaS and CCaaS solutions designed with Intermedia will help NEC and its partners to deliver more amazing cloud offerings for their customer base.
After a comprehensive review of the marketplace, Intermedia was chosen as the ultimate solution for NEC’s strategic partnership requirements. The UCaaS and CCaaS solutions from Intermedia are elegant, scalable, and intuitive. This combined with the Intermedia partner—first technology and it’s fantastic reliability made Intermedia the perfect fit for NEC.
Commenting on the new partnership, CEO of Intermedia, Michael Gold, said that it’s an honor to start a new relationship with NEC. The company is known for it’s partner-first strategy, like Intermedia, and it’s commitment to innovative and forward-thinking technology.
The Latest UCaaS and CCaaS Products
Now more than ever, businesses need a way to collaborate and communicate from anywhere, at any time. Businesses need tools that are easy to use and deploy, providing users with a more immersive and integrated experience. The UNIVERGE BLUE CONNECT and ENGAGE solutions are both designed and born in the cloud.
CONNECT is a business communications platform which features a cloud-based phone system, video conferencing, chat, and file-sync, all available through web, desktop, and mobile applications. The CONNECT environment is based on Intermedia’s UCaaS solution, to help scale and improve communications and collaboration for businesses.
ENGAGE is a contact centre on the cloud that is intended to fit the needs of businesses from small-scale companies with single channels, to huge enterprises with omni-channel networks. This CCaaS solution comes with carrier-grade performance, robust functionality, and a range of support and deployment services.
An Exciting Step for Both Companies
According to Frost and Sullivan’s Elka Popova, this is a huge move for both companies. NEC’s reach and connection with their channel combined with Intermedia’s sensational CCaaS and UCaaS solutions creates a fantastic offering. Now, NEC will have a clear path to support their customers on a rapid cloud migration.
Intermedia is now NEC’s exclusive CCaaS and UCaaS provider globally, with rollout for the services starting in Q2 of 2020. The ENGAGE and CONNECT offerings will be delivered to market through NEC’s community of business partners, updating the existing offerings and creating unique opportunities to increase revenue.
