Zoom and Voxbone Team Up on Frictionless Comms

Bringing frictionless communications to more destinations

Zoom and Voxbone Team Up on Frictionless Comms

Leading communications-as-a-service company, Voxbone, recently announced that it had joined forces with the Zoom Video Communications brand, to extend the reach of the Zoom Phone platform into more worldwide countries. Thanks to the Bring Your Own Carrier (BYOC) capabilities offered by Zoom, customers that want more control over their communications can use the best-in-breed global and compliant coverage from Voxbone to take the Platform to 65+ high-value markets that account for around 93% of the global GDP.

Over the last 7 years, Voxbone and Zoom have been working closely together to share the global landscape for business communications. Voxbone currently provides dial-in services to more than 50 markets through Zoom’s communications platform. What’s more, Zoom has chosen Voxbone as one of the cloud communications providers available to take customers through its bring your own carrier service. Today’s Zoom phone users can instantly expand their UCaaS coverage to key markets in Europe, North America, and Asia.

Expanding Across a Global Market

Itay Rosenfeld

Itay Rosenfeld

According to the CEO of Voxbone, Itay Rosenfeld, the company has always shared the simple and powerful vision that Zoom has had for communication that works reliably and consistently. Today’s meeting platforms often struggle to deliver a uniformly high quality of service, particularly in an on-demand environment.

The expanded connection between Zoom and Voxbone comes following the news that Voxbone is now opening it’s messaging and voice global network to any SIP platform with support for BYOC. This means that businesses can take a more structured and module approach to creating their communication stack with best-in-class providers. Customers on Zoom Phone will be able to scale with ease by tapping into one of the largest fully-localised telephony companies in the world, complete with consistent, and carrier-grade quality in calls.

Voxbone is thrilled to extend the relationship that the business already has with Zoom while supporting a central tenant of the company’s next adventure with consistent availability, quality, and compliance in the enterprise telephone space. Together, the brand plans to work with Zoom to take communications to the next level.

Expanding on the Impact of Zoom Phone

Zoom Phone is a modern cloud-based phone system that works as an add-on for the Zoom platform, offering support for outbound and inbound calling in the public-switched telephone network environment. The solution also offers seamlessly integrated telephony features that allow customers to replace their PBX solution and consolidate their collaboration and communication requirements onto their favourite platform for video.

From day one Voxbone has always helped Zoom to scale its coverage quickly and deploy services fast through open APIs. Zoom’s Product Manager for Zoom Phone, Vi Chau, said that Voxbone was an obvious choice for the ideal brand to help Zoom grow their capabilities rapidly.


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