Easy to buy, easy to deploy, easy to use – the three top priorities in any new technology roll-out.
Coincidentally, they are priorities that are shared jointly by Managed Service Providers and their end user customers.
After all, regardless of whether either organisation is a supplier or a consumer, the relationship works best when both parties benefit jointly from simplicity, functionality, and reliability. Add profitability to that list too and, well, every important box is well and truly ticked.
In the B2B IT communications space, all that is needed to ensure success for everyone is a top-of-the-chain vendor that has a super-smart solution, a compelling business model, and a rock-solid commitment to service and support.
For MSPs who partner with one of those, strong and sustained growth is surely assured.
“We are totally invested in our partners’ success – our solutions make it easy for their customers to meet the challenges they face, and the way we sell and support those solutions makes it easy for our partners to benefit,” says Arya Zhou, Head of Global Sales at leading unified communications solutions innovator Yeastar, whose P-Series Phone System Software Edition is the perfect example.
“We are channel-oriented; our P-Series system is low entry, self-hosted, and self-managed; and offers great flexibility for MSPs selling on a concurrent calls basis. It provides enhanced ROI potential; requires minimal server requirements; is platform agnostic; and comes with superior levels of service. We believe that is a very attractive offering.”
Partners of Yeastar are able to offer what, in effect, is a full suite of their own cloud PBX services: voice, video, team chat, and call center capabilities; available via web, mobile, and its free ‘Linkus’ UC platform which powers remote and hybrid working.
Starting from 4 SC, with 1 SC:100 EXT ratio, the P-Series Software Edition is a versatile, feature-rich, omnichannel communications solution that caters to businesses of all sizes, from SMBs to large enterprises, reinventing the way businesses connect with ultimate ease of use, flexibility, scalability and security.
Users can deploy the system on any VMware or HyperV-compatible virtual machine, in a local data center, or in a cloud environment based on their existing resources – not only helping reduce initial setup and ongoing maintenance costs, but also saving time.
There are also in-built call monitoring and productivity management tools for call center agents and supervisors and, in addition, MSPs can create their own service packages, bundle IP endpoint devices, and add SIP trunking where appropriate.
Plus, it all integrates seamlessly with MS 365, Teams, Outlook, and all major third-party CRM and helpdesk applications.
For MSPs, there is a central management portal with features such as bulk auto-provisioning, monitoring, task management, and more. There are also strong security mechanisms that safeguard the confidentiality and integrity of both data and communications, providing businesses with reliable protection against unauthorized access, data breaches, and other security threats.
Whether upgrading to a new system or transferring data from one PBX location to another, seamless migration processes result in minimal disruption. No technical expertise is required; an intuitive web interface with a built-in launch wizard makes things easy; and it takes just a few minutes to pair a server and get the solution up and running.
“Implementation time is fast, and PBX services can be created and scaled on demand with just a few clicks,” says Zhou. “There is virtually no limit on instances and users, and partners and their customers’ businesses also benefit from our high-availability architecture which, powered by AWS, boasts 99.99% uptime and 24/7 monitoring.
“It all enables our reseller partners to be the ultimate service provider. This is a high growth-oriented model which delivers on multiple fronts. Partners can sell under their own brand, customized to match their own corporate identity. This strengthens their brand recognition, creates customer loyalty, and increases their visibility in the market.
“The way people work is constantly changing. Businesses today are looking for a phone system that is highly adaptable to the changing environment and can grow with their business. The Yeastar P-Series Software Edition delivers on both those fronts. For MSPs, the opportunity is huge.”
To learn more about how Yeastar can help your and your customers’ businesses leverage the benefits of the P-Series PBX System Software Edition, click here.