Are you an IT Director losing sleep over AI implementation challenges? You’re not alone. While some organizations are still struggling with tool proliferation, compliance concerns, and cultural resistance, others have already begun their transformation into strategic “intelligence architects.”
In this exclusive interview, Rob Scott sits down with Jeff Smith, Head of Product for Workplace AI, Meetings and Spaces at Zoom, to explore the future of IT leadership and how today’s challenges are evolving into tomorrow’s opportunities.
Key Takeaways
- How IT leadership challenges have fundamentally changed from server outages to AI orchestration
- The critical mindset shift from reactive troubleshooting to proactive AI strategy
- Real-world obstacles in deploying AI assistants vs. AI agents at enterprise scale
- Practical frameworks for AI governance, security, and compliance
- The pathway from AI anxiety to becoming an intelligence architect by 2030
- How Zoom Workplace supports IT leaders with integrated AI management tools
Interested in finding out what trends are shaping work in the present day? Watch our new webinar: Five Modern Workplace Trends and get practical insights on what to do now.
