Microsoft Teams News DECEMBER Update (2021) – 🎅 Christmas Special

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We discuss:

• New SMB “Teams Phone with Calling SKU “Teams Phone – what does this mean for Business Voice customers?
• Dynamics 365 Customer Service Contact Center CCaaS discussed
• Real-time reporting is in all tenants it was going to require the Advanced Communications add-on for Microsoft Teams
• Avatars and 3D experiences coming with Mesh for Microsoft Teams – Tom Talk
• Dynamic e911 for US WFH users
• Microsoft Teams Device updates

**Event Plugs**

• UC Summit 2022 – coming up in January! Register now.

Watch out for our MS Teams Predictions in JAN!

Connect with Rob Scott and Tom Arbuthnot on social here:

• Rob Scott
• Tom Arbuthnot

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