Prodoscore, an employee visibility and productivity intelligence solution, recently announced a new integration with leading enterprise cloud communications provider, RingCentral. Leveraging the open APIs available from RingCentral, Prodoscore can support companies using RingCentral’s platform with analytics and data on their usage. The Prodoscore technology helps managers to provide better support, guidance, and feedback towards productivity and performance.
As employees continue working from home, companies are focused on finding ways to help them make the most of their time at work. The Prodoscore solution offers insights into how employees are using various capabilities within RingCentral, such as video meetings and team messaging, or the cloud phone system. This helps managers to see opportunities for a more productive meeting environment.
An Exciting Update to Workplace Analytics
Prodoscore and RingCentral customer, Marquis Who’s Who, recently commented on the integration between the two brands. Chief Marketing Officer, Leonard Cagno, said that since the company implemented RingCentral, they’ve loved using the technology. However, when they were able to start visualising the use of RingCentral factors and connect that data to other cloud tools with Prodoscore, things really started to click.
Leonard noted that if team members weren’t using apps the way that they expected, they could offer training and support. Managers looking for better performance predictions could also use data as a benchmark. The Prodoscore offering helps the company to keep their finger on the pulse on RingCentral adoption, and the value of the investment.
With one productivity score, leaders gain a better understanding of where and how employees are using cloud solutions. This boosts performance and training opportunities, while also increasing employee retention, strengthening the adoption of cloud tools, and streamlining employee experience.
Better Insights for Teams
Chief Strategy Officer for Prodoscore, Thomas Moran, noted that today’s customers require seamless integration of technology to boost employee experience. Collaboration and communication tools, combined with the right information at the right time can keep employees productive, engaged, and ready to reach the highest levels of performance. The integration between Prodoscore and RingCentral will help companies to track their digital transformation.
This new integration provides mutual customers of both companies with access to qualitative and quantitative insights, which help to improve employee performance. According to VP of Platform Products at RingCentral, David Lee, as RingCentral’s partner ecosystem continues to grow, it’s fantastic to see Prodoscore building apps with the available APIs.
Lee noted that with the open platforms available, RingCentral and Prodoscore can provide a more integrated workflow for today’s teams.
