Global leader in cloud-based unified communication and collaboration solutions, CallTower, recently announced that they will be delivering Microsoft Teams Calling plans to consumers. CallTower provides an integrated solution for Office 365 Teams to access a more immersive experience via global calling plans. The plans are supported by a US-based team for client services, to help ensure a more personalised strategy for implementation, training, support, and adoption.
CallTower is a company dedicated to helping people improve their communications and simplify transactions. Since it’s beginning in 2002, the company has emerged as a leading provider of enterprise-class communications and cloud-based solutions for organisations across the globe.
A Growing Relationship with Microsoft
CallTower is committed to enhancing their clients’ operational and strategic capabilities by integrating mobile applications, VoIP services, email hosting, instant messaging and more into a simple and reliable platform. For years, CallTower has been enabling and supporting Microsoft solutions. CallTower is a Microsoft Gold Partner, recognised for their ability to deliver high-quality voice solutions, combined with management services and analytics solutions that ensure companies can provide the best possible user experience.
The new Microsoft Teams calling plan and Phone System, delivered via CallTower, will give consumers the tools they need to bring their existing voice services into Microsoft’s Cloud, via Direct Routing technology. Direct Routing allows companies to leverage the preferred rates offered by CallTower as they unlock the various features and benefits of the Microsoft Teams environment.
A Revolutionary Solution
Jason Ulm, the VP of Product and Account Management for CallTower, said that the business is thrilled to be enabling Microsoft Teams voice solution options for their customers. As Teams continues to gain popularity in the current marketplace, CallTower’s support through Direct Routing is sure to be a popular option for modern consumers. Today’s CallTower customers will be able to taker full advantage of Microsoft’s features for collaboration, while still enjoying the scale and flexibility they need with Microsoft Teams.
CallTower’s US-based support for Microsoft products will support and enhance borderless collaboration in the Office 365 environment. According to the Chief Revenue Officer for CallTower, William Rubio, the solution is “revolutionary”, and will support companies across the globe in becoming more collaborative and efficient.
