Microsoft Teams Hits 20 Million Daily Active Users

Moshe Beauford

That's right, 20 million daily active users on Teams

Microsoft Teams Hits 20 Million Daily Active Users

Yesterday, Microsoft announced its Teams app now has 20 million active daily users. This is up 54 percent since July, as Microsoft once again surpasses Slack. Following the news from Microsoft, Slack shares dropped as much as ten percent.

As the year comes to an end, it is clear, Microsoft is showing no signs of slowing down when it comes to Teams. And Hunter Willis, Product Marketing Manager, AvePoint and Teams expert, recently shared some predictions regarding Microsoft’s “massive growth potential,” as he put it. He continued, stating:

“We predict this impressive growth rate for Microsoft Teams will continue unabated in 2020. Twenty-million active daily users, that’s an impressive number, but it represents only ten percent of the more than 200 million Office 365 commercial users”

“From this perspective, it’s difficult to see how any enterprise collaboration software has stronger growth potential in 2020,” he added. He also told me, Microsoft’s made it clear – Teams is their number one focus within the Office 365 suite. Willis believes this is also evident from the rapid pace of innovation they’ve pumped out recently.

What’s the Deal with Slack?

Back in July, Microsoft announced they had 13 million daily active users. The collab giant did so while Slack was in a quiet period before their IPO. In October, Slack said they reached 12 million daily active users. Since then, there’s been drama between the two who both hope to lead the collaboration space.

Slack CEO, Stewart Butterfield, has been an outspoken critic of Microsoft, pushing back on how they report user stats, commenting, “Microsoft’s figures are a little bit misleading in terms of what they’re measuring.” He further explained in front of a live audience last month in California, since Teams works with other Microsoft products, Microsoft’s then 13 million daily active users might count users who do not use Teams daily.

Microsoft responded to the claim in a statement, maintaining they had a strong user-base because Teams offers a one-stop-shop for organizations. They also lauded their security and compliance capabilities as reasons why they have such strong active daily user stats. Nevertheless, Slack still has some impressive numbers, recently updating mobile usage statistics, which are quite remarkable.

Slack is Going to Be Fine

Why all the fuss about inflated numbers and who is leading the collaboration space? Even if Slack isn’t leading the collaboration field, they are still a significant player. This is clear in every aspect of their business model. As such, they provide a reliable cloud offering millions rely on daily.

I get the sense that all the fuss is because media tend to hype up news that doesn’t rise to the standards of actual news. In the end, both Microsoft and Slack present their customers (and there’s a fair amount of crossover between the two) with a solid way to work together. Both even focus on providing a unique experience. If you ask me, I think Slack will be just fine and should have no problem remaining a collaboration market leader, even if Microsoft remains number one.


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