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UC Expo: How Do Organisations Measure Their Microsoft Copilot ROI?

UC Today spoke to Gareth Leasdale, Senior Manager - Modern Work & AI at Microsoft, at this year's UC Expo about Copilot's exciting 12 months, how organisations track their Copilot ROI, and more

Collaboration Insights

Published: October 3, 2024

Kieran Devlin

UC Today’s Kieran Devlin spoke to Gareth Leasdale, Senior Manager – Modern Work & AI at Microsoft, at this year’s UC Expo about the following:

1) Reflecting on Microsoft Copilot’s 12 months and the response from Microsoft customers

2) What the Copilot “narratives” are, and how organisations measure the KPIs of its success

3) What the next 12 months have in store for Copilot

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