Cisco has announced a new update to the People Insights feature for Webex.
Now available as part of the all-new Webex experience, People Insights align with the goals that each person sets for their meetings, such as focus time, connectivity, and work-life integration. The offering uses a people-first mindset to deliver insights that support teams, and all are built on a foundation of security, and privacy.
According to Webex, the pandemic has had a profound impact on the way we work, with around 98 per cent of meetings expected to feature remote participants. In this new hybrid landscape, Webex says it’s increasingly important to help people connect and thrive, wherever they are. People Insights offer a view into the trends and strategies of how we work and supports teams in building better relationships.
According to SVP and GM for Collaboration and Security at Cisco, Jeetu Patel, the Webex team believes that great work starts with each individual person. Cisco wants to help people achieve more productive, positive and inclusive work experiences wherever they are.
New Insights for the Workplace
EVP and Chief Purpose, People, and Policy Officer at Cisco, Fran Katsoudas notes that our most precious resource these days is time, and we need to use that time wisely. People Insights makes it easier for users to design their day around their personal goals and priorities. The insights available provide a more inclusive working experience and empower people to develop their collaborative network in the way that suits them.
People Insights will enhance wellbeing and employee productivity through:
- Personal Insights: Available only to you, your personal insights will show daily trends and interactions that allow you to monitor your personal preferences and performance. Through this information, you can tailor how you focus your time and collaborate with colleagues. For instance, you might notice that you’re frequently accepting meeting invitations that you never attend. People Insights will help you to decide which meetings really need your engagement.
- Team Insights: Through Team Insights, team members can get a full view of the patterns between collaboration habits, connections, and work-life integration for teams, while maintaining privacy. The benefit is a more inclusive workplace for everyone involved and a team that can consistently optimise the way it works together.
- Organisational Insights: These insights will offer a more comprehensive view of the company’s collaboration trends, so you can spot teams that might need additional support or help with inclusivity.
Empowering Employees with Greater Wellbeing
Lead Analyst and CEO of Aragon Research, Jim Lundy, identifies employee wellbeing as a critical priority now that the lines between home and work are blurring. Cisco is assisting companies in transforming their workplace environment, to make the hybrid space more inclusive. The new offering builds on a strong history of Webex assisting employees to remain productive and innovative wherever they are.
For the hybrid workforce, Webex has also introduced a future feature called “People Focus”. This solution will use AI and machine learning technology to re-frame meeting participants situated around a meeting room, helping remote participants to feel more connected.
