What’s New in Cisco Collaboration? Cisco Live! Roundup 2020

Rob Scott

Dave Michels, Lead Analyst at TalkingPointz hosts Cisco's Javed Khan, Omar Tawakol and Aruna Ravichandran

Cisco

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Dave Michels, Lead Analyst, TalkingPointz hosts Javed Khan, VP & General Manager, Cisco Webex, Omar Tawakol, VP & General Manager, Cisco Contact Center and Aruna Ravichandran, VP/CMO, Cisco Collaboration.

In this session we discuss the following:

  • Cisco Webex Triples its Usage
  • Cisco Live New Announcements
  • New Cisco Webex Desk Pro
  • New Webex Assistant integration into Meetings
  • AI features – Facial recognition, people counting capability
  • Collaboration security enhancements extended to Webex meetings
  • Contact Center use cases during COVID-19
  • Contact Center enhancements
  • The API first contact center

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