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AI Powered Communications: Panel Discussion

Rob Scott chats with Kevin Kieller of Enable UC, Jon Arnold of J. Arnold & Associates and Zeus Kerravala of ZK Research

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In this session, UC Today host Rob Scott discusses the following discussion points with leading analysts and consultants Kevin Kieller, Jon Arnold and Zeus Kerravala:

1. How is AI being most commonly used in communications? (UC, Collab, CX)

2. Are vendors taking full advantage of AI capabilities? Discuss standout vendors

 

3. How prepared are end customers for AI powered communications?

4. What do you expect to see in 2020 from the industry?

 

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