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Analytics

Red Box Appoints Alison Young as Chief Operating Officer

September 17, 2018
Ian Taylor Ian Taylor

Reading Between the Lines: Speech Analytics in the Contact Centre

September 14, 2018
Rebekah Carter

Twilio Makes a Grab for Speech Analytics Specialist Ytica

September 11, 2018
Ian Taylor Ian Taylor

Oak Clarify Delivered Your Way: New Release Targets Mid-Market & Hosted Telephony Users

September 11, 2018
Ian Taylor Ian Taylor

Out Loud: Node4 Offer Call Reporting and Analytics

September 3, 2018
Patrick Watson

Investing in ReTell – Challenging Call Recording Standards

August 31, 2018
Ian Taylor Ian Taylor

Red Box Announces Voice Data Controller on Salesforce AppExchange

August 24, 2018
Ian Taylor Ian Taylor

Introducing SO Connect: A Marketing Solution for Offline Businesses

August 24, 2018
Rob Scott

Amazon Polly: Transforming Text into Speech

August 17, 2018
Rebekah Carter

AMC Technology Microsoft Dynamics CRM Integration Review

August 3, 2018
Rebekah Carter

Out Loud: The Human Brain and the Future of Analytics with Calabrio

July 26, 2018
Patrick Watson

Node4 Adds Call Reporting & Analytics to Workplace Experiences Platform

July 23, 2018
Ian Taylor Ian Taylor

ResDiary and Oak Innovation Partner to Telephony Enable Restaurant Reservations

July 20, 2018
Ian Taylor Ian Taylor

Innovative Insights and Speech Analytics with SpeechIQ at CCW

July 11, 2018
Rob Scott

Tollring Demonstrates Firm Channel Commitment with New Strategic Hires

July 6, 2018
Ian Taylor Ian Taylor

Going Beyond Call Centre Analytics with Kakapo Systems

June 27, 2018
Rob Scott

Akixi Review: Hosted Analytics for Businesses Great and Small

June 26, 2018
Rebekah Carter

Rebooting Call Logging: Call Analytics, CX, and the Cloud

June 22, 2018
Rebekah Carter

AI Powered Call Analytics: Let the Machines Do the Talking

June 20, 2018
Rebekah Carter

Speech Technologies 101: Getting Creative with Communication

June 15, 2018
Rebekah Carter
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