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CCaaS

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CCaaS

VvAA Groep B.V. Transforms with NewVoiceMedia

September 10, 2019
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Genesys Cloud Contact Centre Review: AI-Powered CX

September 6, 2019
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Talkdesk Contact Centre Review: Your AI Contact Centre

September 5, 2019
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Global CCaaS Market Set to Grow by $28.6bn

September 3, 2019
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NICE inContact vs. Aspect Software

September 2, 2019
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8×8 Has The X Factor

August 29, 2019
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Cloud Proves a Boon for Five9 as Profits Increase 27pc

August 23, 2019
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Intermedia Acquires Telax for Omni-Channel Cloud

August 22, 2019
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Inference Solutions Snags Customer Value Award

August 22, 2019
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CLC World and 8×8 Join Forces

August 21, 2019
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Twilio Flex Review – Your CCaaS Toolkit

August 19, 2019
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Google Contact Center AI Review

August 16, 2019
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NICE inContact and Atos Form New Partnership

August 16, 2019
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Taking Advantage of Google Contact Center Speech & NLP

August 15, 2019
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Five9 vs. RingCentral Contact Centre Comparison 2019

August 13, 2019
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Vonage Amplifies Conversational AI with Over.ai Acquihire

August 13, 2019
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Five9 Invests in Amazing CX with Microsoft Teams

August 7, 2019
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Vonage Earns Impressive New Accolades

August 1, 2019
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Five9 Upgrades Leadership Team with New EVP

July 31, 2019
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Kakapo Systems Launch Email Queues

July 31, 2019
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Latest comments

Who’s Leading Gartner’s CCaaS Magic Quadrant 2019?

Why was Cisco dropped from the report? A quote from the official report: Cisco (BroadSoft) — According to Gartner’s internally developed estimations, Cisco (BroadSoft) did not…

07:59, 19 Oct 2019