CCaaS
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CCaaS

The Rise of the Collaborative Contact Centre

July 2, 2018
Rebekah Carter

Five9 Review: Innovation and Productivity in the Cloud

June 22, 2018
Rebekah Carter

NewVoiceMedia Wins 2018 Cloud Computing Product of the Year Award

June 14, 2018
Ian Taylor Ian Taylor

Out Loud: Big Week Ahead for Five9 at Customer Contact Week 2018

June 8, 2018
Patrick Watson

Out Loud: GDPR Are You Ready? Five9 is…

May 24, 2018
Patrick Watson

Five9 Spring Release 2018: Practical AI for the Contact Centre and More

May 17, 2018
Ian Taylor Ian Taylor

NewVoiceMedia Named in FT 1000 list of Europe’s fastest-growing companies

May 15, 2018
Ian Taylor Ian Taylor

What is CCaaS and what does it mean to your contact centre?

May 4, 2018
Rob Scott

Award Winning Nigel Risner Helps Navigate Change at Cloud Comms Summit

May 3, 2018
Rob Scott

Cloud Contact Centres Brought to Mass Market by GCI

May 1, 2018
Rebekah Carter

NewVoiceMedia Wins 2018 Internet Telephony Product of the Year Award

April 13, 2018
Ian Taylor Ian Taylor

Introducing the New Avaya Mobile Cloud for Contact Centres

March 29, 2018
Rebekah Carter

BREAKING NEWS – Amazon Chime will Move to Usage-Based Pricing

March 13, 2018
Ian Taylor Ian Taylor

Avaya Completes Acquisition of Spoken Communications

March 13, 2018
Ian Taylor Ian Taylor

Launch of ZaiLab – 100% Cloud-Based, Pay-As-You-Go Contact Centre

March 1, 2018
Ian Taylor Ian Taylor

Record Annual Revenue of $200 Million Reported by Five9

February 27, 2018
Rebekah Carter

Five9 – Accessing the Opportunities of Digital Transformation

February 16, 2018
Rob Scott

Avaya CEO Jim Chirico Announces the Acquisition of Spoken

February 5, 2018
Rebekah Carter

Addressing the Spoken Communications Acquisition with Avaya

February 1, 2018
Rebekah Carter

Avaya to Acquire CCaaS Vendor Spoken Communications

January 29, 2018
Ian Taylor Ian Taylor

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