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CCaaS

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CCaaS

Google Delivers Slew of Contact Center AI Updates

July 30, 2019
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Genesys Strives to Make Agents Into Superheroes

July 18, 2019
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UJET Reveals New Enhancements to Customer Support Platform

July 16, 2019
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Talkdesk Accelerates DX with Talkdesk Boost

July 12, 2019
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8×8 Launches Contact Centre at Customer Contact Week

July 5, 2019
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Talking Acquisitions, Growth and more with Vonage

July 4, 2019
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DaVinci: The Only Full-Spectrum Hybrid Platform

June 12, 2019
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Five9 Reports Best Year Ever

June 7, 2019
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Five9 vs. Twilio – Which Cloud Contact Center Software is Best for CX?

May 23, 2019
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Five9 vs. Talkdesk – How do they Measure up?

May 21, 2019
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Talkdesk Launches Talkdesk Agent Assist

May 21, 2019
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Extended Support for Dialogflow & Google CC AI

May 13, 2019
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Reinvent Launches BYOC Program for Partners

May 7, 2019
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Talkdesk and Mitel Partner on Contact Centre

April 17, 2019
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Avaya Extends Integration with Google Cloud

April 17, 2019
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UJET Introduces Chat, Text & Feedback Features

April 15, 2019
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Talkdesk’s “Spectacular Pace of Innovation”

April 9, 2019
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What are Avaya’s Available CCaaS Options?

April 4, 2019
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Tollring, CCaaS and Serving the Mid-Market

March 28, 2019
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Get the Inside Track on Talkdesk Workforce Management

March 27, 2019
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Latest comments

Who’s Leading Gartner’s CCaaS Magic Quadrant 2019?

Why was Cisco dropped from the report? A quote from the official report: Cisco (BroadSoft) — According to Gartner’s internally developed estimations, Cisco (BroadSoft) did not…

07:59, 19 Oct 2019