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CCaaS

Out Loud: High Five for Five9 at Customer Contact Week 2018

July 5, 2018
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The Rise of the Collaborative Contact Centre

July 2, 2018
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ZaiLab Review: A Unique Cloud-based Contact Centre Solution

June 29, 2018
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Five9 Review: Innovation and Productivity in the Cloud

June 22, 2018
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NewVoiceMedia Wins 2018 Cloud Computing Product of the Year Award

June 14, 2018
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Out Loud: Big Week Ahead for Five9 at Customer Contact Week 2018

June 8, 2018
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Out Loud: GDPR Are You Ready? Five9 is…

May 24, 2018
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Five9 Spring Release 2018: Practical AI for the Contact Centre and More

May 17, 2018
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NewVoiceMedia Named in FT 1000 list of Europe’s fastest-growing companies

May 15, 2018
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Award Winning Nigel Risner Helps Navigate Change at Cloud Comms Summit

May 3, 2018
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Cloud Contact Centres Brought to Mass Market by GCI

May 1, 2018
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NewVoiceMedia Wins 2018 Internet Telephony Product of the Year Award

April 13, 2018
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Introducing the New Avaya Mobile Cloud for Contact Centres

March 29, 2018
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Amazon Chime will Move to Usage-Based Pricing

March 13, 2018
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Avaya Completes Acquisition of Spoken Communications

March 13, 2018
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Launch of ZaiLab – 100% Cloud-Based, Pay-As-You-Go Contact Centre

March 1, 2018
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Record Annual Revenue of $200 Million Reported by Five9

February 27, 2018
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Five9 – Accessing the Opportunities of Digital Transformation

February 16, 2018
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Avaya CEO Jim Chirico Announces the Acquisition of Spoken

February 5, 2018
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Addressing the Spoken Communications Acquisition with Avaya

February 1, 2018
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