Avaya J100 Series IP Phones Review: Choosing Your Next Avaya Endpoints

Exploring Avaya's essential desk phones

Avaya J100 Series IP Phones Review: Choosing Your Next Avaya Endpoints

Avaya has always had a strong presence in the world of IP endpoints. Their straightforward yet powerful handsets help to streamline the communication experience through ergonomic design and innovative features.

The Avaya J100 Series of IP phones combines ease of use, with seamless integration to support the technology stack of virtually any user, from any size of business. Available with both SIP and IP support, the J100 Series is designed to offer reliable voice communications in an agile professional environment.

Let’s take a deeper look at the J100 phones.

Features & Benefits

The Avaya J100 Series portfolio was built to improve desktop user experiences, with a modern design and the latest SIP-based IP connections for multi-media communication. For those who need their phones to be continuously connected, the J100 series comes with Wi-Fi and Bluetooth connectivity. Other features and benefits include:

  • Modern desktop experience: The revolutionary design of the J100 Series taps into Avaya’s heritage as a leader in communication endpoints. Each phone comes with an immersive user interface, complete with access to a full month calendar view, contact groups, and button personalisation
  • Easy user management: Administrators can manage their IP endpoints efficiently using a web browser connection. You can do plenty of useful things with one click of a mouse button, including upgrading firmware
  • Long-lasting design: Avaya phones are incredibly high-value. The J100 series features weighted ergonomic handsets, keypad travel and more
  • Simple Migration: Avaya makes it easy to migrate from H.323 to SIP, so your business can enjoy all the latest features and functionality the communication world has to offer

Tech Specs

J129 IP Phone:

  • Call Handling
  • SIP Support
  • Native IP Office Support
  • Single-line phone with two concurrent calls
  • Mute and Mute alerting
  • Built-in volume boost
  • Recent call log and Aura Contact list
  • Context-sensitive soft keys (3)
  • Dual Ethernet ports
  • PoE Support

J139 IP Phone:

  • 8″ colour display
  • Multiple line phone
  • 4 context-sensitive soft keys
  • Mute, volume, speaker, navigation and headset buttons
  • Wideband audio
  • Full duplex handset and speakerphone
  • Message waiting indicator
  • Mute key and mute alerting
  • Gigabit Ethernet
  • PoE Support
  • Optional AC to 5-volt power supply
  • SIP protocol support
  • Standard-based Codec support
  • Web interface configuration
  • Recent Call log and Aura contact list
  • Multi-language support

J169 IP Phone:

  • Greyscale 2.8 x 2.1-inch display
  • 8 buttons with dual LEDs
  • 4 soft keys
  • Wideband audio for headset and handset
  • Full duplex speakerphone
  • Message waiting indicator
  • Mute and mute alerting
  • PoE support
  • Gigabit Ethernet line interface
  • Optional AC 5-volt power supply
  • Sip and H.323 protocol support
  • Standards-based codec support
  • Multi-language

J179 IP Phone:

  • 8-inch x 2.1-inch colour display
  • 8 LED buttons
  • 4 soft keys
  • 24 administrative buttons
  • Wideband headset and handset audio
  • Full duplex speakerphone
  • Ergonomic hearing aid compatible handset
  • Message waiting indicator
  • Mute and mute alerting
  • Gigabit Ethernet
  • PoE support
  • Optional AC to 5-volt adapter
  • Multilanguage

Target Market & Regional Availability

Avaya’s J100 Series phones are available worldwide and can support companies all the way from small businesses to large enterprises. Each phone comes with it’s own unique strengths. For instance:

  • The J129 is an exceptional entry-level phone for those in search of a highly-functional and affordable SIP endpoints. Ideal for meeting rooms, retail businesses and lobbies
  • The J139 phone is excellent for users that make a low number of calls and want to keep costs low. It works well in visitor offices, cubicles and classrooms
  • The J169 phone serves companies who need everyday It’s ideal for salespeople, call centres, knowledge workers, and more
  • The J179 phone is the full function phone created by Avaya for high-level telephony, productivity, and collaboration features

How to Buy & Pricing

Customers can purchase the Avaya J100 Series of IP phones from Avaya partners for an average price of around:

  • £85.00 + VAT for the J129
  • £139.00 + VAT for the J139
  • £195.00 + VAT for the J169
  • £220.00 + VAT for the J179

Compare partners to see what kind of deals you can get.

FAQ & Useful Insights

The Avaya J100 Series of IP phones enhances the professional communication experience with endpoints designed for any sized business, from any industry vertical.

Q: What is an IP Phone?

A: An IP phone is an endpoint that gives companies the opportunity to take and make calls through an internet connection instead of an IP line.

Q: What is a SIP Phone?

A: SIP phones are similar to IP phones, except they can send different types of data – not just voice – over the internet. With a SIP phone, you can access a broader range of features.

Have you tried the J100 series yet? Let us know your thoughts in the comments below and share any questions you might have!


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