3CX Provides a Clean Bill of Health for Raphael Hospital’s Comms

The Raphael Hospital was in need of a solution that would allow employees to work more efficiently whilst enabling better mobility

3CX Logo3CX, developer of the next-generation software-based Unified Communications system, is pleased to announce the successful deployment of its popular IP PBX solution at the Raphael Hospital in Hildenborough, Kent. The hospital is an independent institution which specialises in the rehabilitation of adults with neurological disorders. Established in 1983 and set in the unique surroundings of a 17-acre parkland, the hospital is renowned as one of the best facilities of its kind in the country.

With a staff of 600 working throughout the hospital grounds, the Raphael Hospital was in need of a solution that would allow employees to work more efficiently whilst enabling better mobility and a reliable service. Additionally, the hospitals monthly phone bills were proving to be too expensive and their outdated Panasonic system was too costly to scale with the growing number of employees. While assessing new solutions to replace their old PBX, Business and Communications Lead, Jack Wise was impressed with 3CX’s affordability and extensive feature set.

“We’ve been spending a small fortune on a monthly basis for a phone system that lacked the functionalities necessary to maintain our position as a market leading provider. When looking at 3CX, it was partly cost, partly functionality, but a perfect fit.” – Jack Wise, Business and Communications Lead, Raphael Hospital

In working with 3CX Platinum Partner, Fluent Technologies, Raphael Hospital’s brand new hospital phone system was deployed and ready to go in a matter of hours.


About 3CX
3CX is a 100% channel company and is the developer of a software-based and open standards IP PBX which innovates communications and replaces proprietary PBXs. 3CX cuts telco costs and boosts company productivity and mobility.

With integrated WebRTC web conferencing, softphones for Mac and Windows and smartphone clients for Android, iOS and Windows phones, 3CX offers companies a complete Unified Communications package out of the box.

About Fluent Technologies
Fluent are a registered partner and certified advanced technical engineers for the 3CX hosted PBX. We can offer your business a hosted VoIP solution across multiple platforms including Windows, Mac, Android and iOS, including physical desk phones.

Fluent Technologies is based near Tunbridge Wells, Kent, however we have the ability to serve customers all across the counties of Kent, Sussex, Surrey and London. With over 15 years of telecoms experience we realise that business communications is critical to the daily operation of your business and are committed to keeping your company running at maximum efficiency and truly understand the importance of a fully integrated and supported communications system.

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