Founded in 2015, OK Roger provides business travel and event streamlining solutions. The company is based out of Texas, US, and works to simplify how corporates manage travel-related processes and expenses. The solution features a powerful chatbot that will communicate with guests, send notifications on bookings, delays, and other events, and answer your queries. Essentially, the chatbot acts as an automated communication channel between the HR team and your guests/employees so you can complete all the tasks related to a work event without any bottlenecks.
OK Roger can be used at every step of the travel planning process, from planning ground transportation to booking flight tickets and sharing accommodation details.
OK Roger integrates with a host of productivity tools to provide seamless workflow. You can connect it with G-suite, HubSpot, Slack, Microsoft Dynamics, Cvent, and Microsoft Teams, to name a few. Here’s how the main OK Roger platform works: you upload your guest list, the Roger chatbot speaks with your guests to collect travel information, and you can act on the consolidated data or share it with stakeholders.
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On the other hand, the OK Roger Teams app is slightly different. It is meant for the end-user – i.e., guests at a business event or corporate employees. Using OK Roger in Teams, you can automate a lot of the manual tasks involved in work-related travel, like ticket booking, modifying reservations, checking into flights, collecting expensive invoices, and so on. Let us review it in detail.
Inside OK Roger for Teams
You can sign up for a free trial to get started with OK Roger in Teams. Keep in mind that the app’s functionalities are available through other conversational interfaces as well, including Slack, Facebook Messenger, and text messages. Download the app from the product website or head to Microsoft AppSource for the Terms integration. Here are the key features it enables:
- Information on trip planning – Roger acts as your handy chatbot when looking up information about your trip. You can ask Roger about flight details, hotel availability, in-flight seating, room details, and much more. You can refine the search by specifying your budget and meeting location, and Roger will locate the most convenient option.
- In-app flight booking – This is among the most compelling capabilities introduced by OK Roger. Roger, the chatbot, can make flight bookings on your behalf – load your wallet. When Roger displays a competitively priced transportation or accommodation option, click on “Book this” to finalise your plans without leaving Teams.
- Plan alterations – Roger can help you alter your travel plans when your work-related activities are rescheduled. For example, if a meeting or event ends early, Roger will let you know about possible new flight timings as well as the cost of rescheduling. And then you cancel plans via Roger, the refund will be made either to your wallet or as credits, and Roger will remind you to use the credits for your next trip.
- Travel preferences – Roger studies user behaviour and saves your preferences to be able to make better recommendations in the future. For example, it may recommend an additional Wi-Fi plan if you have several flights coming up with the same airline carrier. It can also manage your payment preferences, flight seat preferences, and much more.
- Automated notifications – In addition to the requirements that you share, the OK Roger app also sends you notifications whenever there is a change in your travel plans. You will be alerted to flight cancellations, accommodation changes, etc., directly in Teams.
- Calendar synchronisation – All flight and hotel bookings are synchronised with your calendar in Microsoft 365 so that you have full visibility into your travel plans from every channel.
- Expense and reward points management – Using OK Roger, you can easily keep track of your work travel expenses and furnish the details to HR. Also, the chatbot notes the frequent flyer miles and reward points you have accrued to improve future bookings.
Why the OK Roger App Makes a Difference
OK Roger is like your all-knowing, all-seeing personal assistant for business travel. It elevates the work travel experience, particularly when travelling is fraught with numerous complexities and unpredictable flux.
What We Think
OK, Roger may be new in the market, but we believe it has excellent potential. Its powerful NLP technology and in-app payment capabilities set it apart – download it here.
