Latest Agentic AI News

Unified Communications & Collaboration

Contact Center AI: How to Find the Right Starting Point

Productivity & Automation

Study Finds Only 7% of Senior Leaders Are Seeing ROI From AI – What’s Going Wrong?

Productivity & Automation

Report Finds AI Is Saving Workers 12 Hours a Week – But Half Could Be Lost to ‘Bot Sitting’

Service Management & Connectivity

The Contact Center AI Gap: Why Ambition Isn’t Translating into Results

Devices & Workspace Tech​

OpenAI Is Building a Smart Speaker

Unified Communications & Collaboration

Why Microsoft Dominated B2B Brand Visibility in Q2 2026

Productivity & Automation

The AI Execution Gap: Why Most Enterprise Strategies Stall Before They Start

Security, Compliance & Risk

Industry Alarmed as First Agentic AI Ransomware Attack Is Discovered, but There’s a Catch

Employee Engagement & Recognition

Cisco’s 90,000-Employee AI Agent Rollout Could Become Enterprise AI’s Biggest Trust Test

Unified Communications & Collaboration

What Zoom’s Common Room Acquisition Says About Its AI Strategy

Productivity & Automation

KPMG: Enterprises Are Scaling AI – But 42% Still Can’t See Where the Money Goes

Productivity & Automation

Why Are Tech Prices at an All Time High?

Productivity & Automation

The Moments That Mattered: What GX 2026 Told Us About Enterprise AI

Productivity & Automation

Google Brings Gemini Spark AI Agent to Mac

Security, Compliance & Risk

Anthropic Restores Fable 5 and Mythos: What Enterprises Need to Know

Productivity & Automation

Enterprise AI in Europe: IDA Ireland on Regulation, Talent & What’s Driving Global Investment