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Unified Communications
Nuvola Distribution and Dialpad Partnership Opens Up EMEA for AI-Powered UC Solutions
Study: Scam Calls Are Killing Trust in Voice – But Consumers Still Prefer It
UC Management ROI: The Hidden Costs of Poor Service Management
Is Microsoft’s OpenAI Partnership in Peril? Salesforce CEO Cites Slack as a Warning
Microsoft
Mastering Microsoft 365: How VOSS Powers Optimisation, Automation and Analytics
Collaboration
Asana Aims to Elevate Human/AI Coordination With Smart Workflow Gallery
The Future Is Multimodal: How AI Is Redefining Business Conversations
Microsoft’s AI Abilities “Doubling” Biannually – Should AI-Conscious Users Flock to Teams?
Are Generic AI Models Failing Your UC Setup? Dialpad AI Officer Talks the Growth of Industry-Specific LLMs
Big UC News From Microsoft, Cisco, WhatsApp and BT Wholesale
CCaaS
8×8 Boosts CX Platform With New Features Focusing on Customer and Employee Engagement
AI is Changing Communication Monitoring — But Can You Trust It?
AudioCodes Launches Meeting Insights On-Prem For Secure, AI-Driven Collaboration
Cisco Partners with Splunk to Upgrade Security for the AI Era – What It Means for Webex
Big UC Update
Big UC Update: 8×8
Microsoft’s Copilot Recall Is Here: Game-Changer or Privacy Nightmare for Enterprises?